Front of House Team Member – Hotel Guest Service (20h) in Brentford
Front of House Team Member – Hotel Guest Service (20h)

Front of House Team Member – Hotel Guest Service (20h) in Brentford

Brentford Part-Time 12 - 15 £ / hour (est.) No home office possible
Premier Inn

At a Glance

  • Tasks: Be the friendly face of our hotel, serving meals and making cocktails.
  • Company: Join Premier Inn, a leading hotel brand with a welcoming atmosphere.
  • Benefits: Enjoy competitive pay, training, discounts, and flexible hours.
  • Other info: Fixed term contract until September 2026, with 20 hours per week.
  • Why this job: Make guests feel at home while gaining valuable experience in hospitality.
  • Qualifications: No experience needed; just bring your enthusiasm and a smile!

The predicted salary is between 12 - 15 £ per hour.

Premier Inn is seeking a Front of House Team Member for their London Brentford location. In this role, you will be the welcoming face of the hotel, ensuring guests feel at home from check-in.

Responsibilities include:

  • Serving meals
  • Making cocktails
  • Working with the housekeeping team

No experience is required, and the position offers training, a competitive pay rate, and additional discounts and benefits. The contract is fixed term until September 2026, with 20 hours per week.

Front of House Team Member – Hotel Guest Service (20h) in Brentford employer: Premier Inn

Premier Inn is an excellent employer, offering a supportive work culture where every team member plays a vital role in creating memorable guest experiences. With comprehensive training provided, competitive pay, and a range of discounts and benefits, employees can thrive both personally and professionally in the vibrant London Brentford location, making it an ideal place for those seeking meaningful and rewarding employment.
Premier Inn

Contact Detail:

Premier Inn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House Team Member – Hotel Guest Service (20h) in Brentford

Tip Number 1

Make sure to showcase your personality during the interview! As a Front of House Team Member, being friendly and approachable is key. We want to see how you can make guests feel at home, so let your warmth shine through.

Tip Number 2

Research Premier Inn and their values before your interview. Knowing what they stand for will help you connect your answers to their mission. Plus, it shows that you're genuinely interested in being part of the team!

Tip Number 3

Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident when discussing your skills and how you can contribute to the hotel experience. We believe in you!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic individuals who are ready to jump into the hospitality world with us.

We think you need these skills to ace Front of House Team Member – Hotel Guest Service (20h) in Brentford

Customer Service
Communication Skills
Teamwork
Attention to Detail
Hospitality Skills
Time Management
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Front of House Team Member role. Mention any relevant customer service experience or your passion for hospitality, even if it’s just from personal experiences!

Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths and experiences.

Apply Through Our Website: Don’t forget to submit your application through our website! This ensures that we receive all your details correctly and helps us get back to you faster. Plus, it’s super easy to do!

How to prepare for a job interview at Premier Inn

Show Your Warmth

As a Front of House Team Member, your role is all about making guests feel welcome. During the interview, let your personality shine through! Smile, maintain eye contact, and be genuinely friendly. This will show that you understand the importance of hospitality.

Know the Basics

Even though no experience is required, it’s helpful to familiarise yourself with basic hotel operations. Research Premier Inn's values and services. Being able to discuss what makes their guest experience special will impress the interviewer and show your enthusiasm for the role.

Prepare for Role-Play Scenarios

Expect some role-play during the interview, as they might want to see how you handle guest interactions. Practice common scenarios, like checking in a guest or dealing with a complaint. This will help you feel more confident and demonstrate your problem-solving skills.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the position and helps you gauge if it's the right fit for you.

Front of House Team Member – Hotel Guest Service (20h) in Brentford
Premier Inn
Location: Brentford

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