At a Glance
- Tasks: Manage customer interactions and maximise holiday bookings from the comfort of your home.
- Company: Join Premier Inn, a leading name in the travel industry with a focus on customer experience.
- Benefits: Enjoy a competitive salary, private health cover, and exciting travel opportunities.
- Other info: Flexible remote work with professional training and growth potential.
- Why this job: Be part of a team that creates unforgettable holiday experiences for customers.
- Qualifications: Customer-centric attitude and experience in the travel or tour operator sector.
The predicted salary is between 26222 - 32000 € per year.
Premier Inn is looking for a dedicated Travel Consultant (Customer Experience Executive) to join their Remote/Homeworking team in the UK. The role involves managing customer interactions, maximising holiday bookings, and providing exceptional service.
A salary of £26,222 per annum is offered, with potential earnings over OTE £32,000. The position includes fantastic benefits such as private health cover, professional training, and travel opportunities.
Ideal candidates possess a customer-centric attitude and a Tour Operator background.
Remote Travel Consultant | Customer Experience Expert in Bradford employer: Premier Inn
Premier Inn is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary alongside fantastic benefits like private health cover and travel opportunities. With a strong focus on customer experience, the company fosters a supportive work culture that encourages collaboration and innovation, making it an ideal place for those looking to thrive in the hospitality industry from the comfort of their own home.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Consultant | Customer Experience Expert in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at Premier Inn or similar companies. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Show off your customer experience skills! During interviews, share specific examples of how you've gone above and beyond for customers. This will highlight your customer-centric attitude, which is key for this role.
✨Tip Number 3
Prepare for role-play scenarios! Many companies, including Premier Inn, might throw some situational questions your way. Practising how you'd handle different customer interactions can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that dream job!
We think you need these skills to ace Remote Travel Consultant | Customer Experience Expert in Bradford
Some tips for your application 🫡
Show Your Customer-Centric Attitude:When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your dedication to providing exceptional service.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Travel Consultant role. We love seeing candidates who understand our values and can connect their skills to what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences – we want to get to know you quickly!
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Premier Inn
✨Know Your Customer Experience
Make sure you can talk confidently about your previous customer service experiences. Think of specific examples where you went above and beyond to help a customer, as this role is all about providing exceptional service.
✨Research Premier Inn
Familiarise yourself with Premier Inn's values and services. Understanding their approach to customer experience will help you align your answers with what they’re looking for, showing that you’re genuinely interested in the company.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer situations. Practise your responses to common scenarios in the travel industry, focusing on your problem-solving skills and customer-centric attitude.
✨Highlight Your Tour Operator Background
If you have experience in a tour operator role, be ready to discuss it! Share how your background has equipped you with the skills needed to maximise holiday bookings and enhance customer interactions.
