At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with 16 hours per week and great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 13 - 14 £ per hour.
Come and be a Front of House Team Member at Premier Inn in Bracknell (Twin Bridges). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.56 per hour
CONTRACT TYPE: Fixed Term Contract until 31/08/2026 – we don’t do zero hours contracts!
HOURS: 16 hours per week
LOCATION: Downshire Way, Bracknell RG12 7AA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Premier Inn Bracknell (Twin Bridges) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Bracknell employer: Premier Inn
At Premier Inn Bracknell (Twin Bridges), we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, we ensure our employees feel appreciated and motivated. Join us to be part of a friendly team in a thriving hospitality environment that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Bracknell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can demonstrate your friendly personality. Whether it’s serving a meal or making a cocktail, be ready to share how you’d handle different situations.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. First impressions matter, especially in hospitality, so put your best foot forward and show them you’re ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. So, don’t hesitate – hit that apply button and let’s get you started on your journey with us!
We think you need these skills to ace Ground Floor Team Member in Bracknell
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Ground Floor Team Member role. Highlight any relevant experience or skills, even if it’s just from everyday life. We love seeing how you connect with our job description!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and straightforward. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit.
Apply Through Our Website:Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates directly from us!
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. Remember, they’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm for customer service.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions like 'How would you handle a difficult guest?' or 'What does great customer service mean to you?'. Prepare your answers in advance, using examples from any past experiences, even if they’re not directly related to hospitality.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have a chance to ask questions. Use this opportunity to show your interest in the role and the company. Ask about training opportunities or what a typical day looks like for a Front of House Team Member. It shows you’re keen and ready to engage!
