At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel front desk.
- Company: Join Premier Inn, a leading name in the hospitality industry.
- Benefits: Enjoy competitive pay, discounts, and a complimentary breakfast for two.
- Other info: Flexible hours with clear career progression opportunities.
- Why this job: Kickstart your career in hospitality with immediate start and no experience needed!
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 27000 - 28000 £ per year.
We're currently recruiting in our Holyhead Premier Inn. Working 16 hours per week, paying up to £13.06 per hour.
Come and be a Ground Floor Team Member at Holyhead Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in - be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
- PAY RATE: Up to £13.06 per hour
- CONTRACT TYPE: Fixed Term Contract (until 31/08/2026) - we don't do zero hours contracts!
- HOURS: 16 hours per week
- LOCATION: Parc Cybi, Holyhead LL65 2UQ
Why you'll love it here:
- Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you'll do:
Join our team at Holyhead Premier Inn as a Ground Floor Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Guest Services Associate – Hotel Front Desk in Bodedern employer: Premier Inn
At Premier Inn Holyhead, we pride ourselves on being an excellent employer, offering a supportive work culture where every team member is valued. With competitive pay, comprehensive training, and clear career progression opportunities, you can thrive in your role while enjoying fantastic benefits like discounts on hotel stays and meals. Join us in the beautiful Isle of Anglesey, where you can make a real impact as the friendly face of our hotel, all while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services Associate – Hotel Front Desk in Bodedern
✨Tip Number 1
Get to know the hotel! Before your interview, check out Premier Inn's website and social media. Familiarising yourself with their values and services will help you connect better during the chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest requests or complaints. Role-playing these situations can boost your confidence and show that you're ready for the role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the position and are serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, it shows you’re keen on being part of the Premier Inn family right from the start.
We think you need these skills to ace Guest Services Associate – Hotel Front Desk in Bodedern
Some tips for your application 🫡
Show Your Personality:When you're applying for a role like Guest Services Associate, let your fun personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your application.
Highlight Customer Service Skills:Make sure to emphasise any customer service experience you have, even if it’s informal. We love candidates who can show they know how to make guests feel welcome and valued right from the start.
Tailor Your Application:Take a moment to tailor your application to the specific role at Holyhead Premier Inn. Mention why you’re excited about this position and how you can contribute to our team – it’ll make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Guest Services Associate, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if you were welcoming a guest.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show that you're genuinely interested and can align with their goals.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face at the front desk. Prepare some examples of how you would handle difficult situations or provide excellent service. This will demonstrate your problem-solving skills and customer focus.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
