At a Glance
- Tasks: Lead a high-performing team to ensure exceptional guest experiences at our hotel.
- Company: Join the welcoming team at Premier Inn Birmingham Oldbury.
- Benefits: Enjoy discounts, a pension scheme, and up to 60% off hotel stays.
- Other info: Flexible hours with a competitive pay rate of up to £13.86 per hour.
- Why this job: Kickstart your management career in a supportive environment with clear growth opportunities.
- Qualifications: Experience in retail or leadership roles is a plus.
The predicted salary is between 17300 - 17300 £ per year.
We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others. If you’ve got experience in retail or other jobs where you have successfully led people before, this role is a perfect next step in management.
What you’ll do: Join our team at Birmingham Oldbury (M5, Jct 2) Premier Inn as a Duty Manager, where your proven leadership skills will be used managing a reliable, high‑performing team that ensures the smooth running of our hotel. You’ll manage everything from health & safety standards to creating an exceptional guest experience.
Why you’ll love it here:
- Training and support – From day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
- Whitbread Benefits Card – Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes – Take advantage of our company pension and save‑as‑you‑earn scheme.
- Discounts – Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
PAY RATE: Up to £13.86 per hour (day shift)
HOURS: 24 hours a week
Hotel Duty Manager in Birmingham employer: Premier Inn
At Premier Inn Birmingham Oldbury, we pride ourselves on fostering a supportive and dynamic work environment where your leadership skills can truly shine. With comprehensive training, clear career progression opportunities, and a range of employee benefits including generous discounts and pension schemes, we ensure that our team members feel valued and empowered to deliver exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Duty Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Premier Inn or similar places. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've inspired teams in previous roles. We want to hear about those moments when you turned a tough situation into a success!
✨Tip Number 3
Research the hotel! Familiarise yourself with Birmingham Oldbury Premier Inn's values and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us, making it easier for you to land that Duty Manager role.
We think you need these skills to ace Hotel Duty Manager in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any experience you have in leading teams or managing projects. We want to see how you've inspired others and created a positive environment, so don’t hold back!
Tailor Your Application:Take a moment to customise your CV and cover letter for this role. Use keywords from the job description to show us that you understand what we’re looking for and how you fit the bill.
Be Genuine:We love authenticity! When writing your application, let your personality shine through. Share your passion for customer service and why you’d be a great fit for our team at Premier Inn.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at Premier Inn
✨Know the Company Inside Out
Before your interview, take some time to research Premier Inn and its values. Understand their commitment to customer experience and how they operate. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle guest complaints. Think of scenarios you might face in the hotel environment and how you would address them. Practising these responses can give you confidence during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or what success looks like in the Duty Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
