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- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with discounts on meals and stays.
- Other info: Fixed term contract with great training and support.
- Why this job: Immediate start with no experience needed – just bring your fun personality!
- Qualifications: Passion for customer service and a friendly attitude.
The predicted salary is between 27000 - 28000 £ per year.
We're currently recruiting in our Birkenhead Town Centre Premier Inn Hotel. Working 20 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Premier Inn in Birkenhead Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
CONTRACT TYPE: Fixed term contract – we don't do zero hours contracts!
Training and support: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
Pension and saving schemes: Company pension and save as you earn scheme.
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
Join our team at Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
Front Of House Customer Service - Immediate Start! in Birkenhead employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Customer Service - Immediate Start! in Birkenhead
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Premier Inn. Understand their values and what makes them tick. This way, you can show off your enthusiasm and fit right in with their vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about being the friendly face of the hotel, think of some scenarios where you can demonstrate your ability to handle guests with a smile. Role-playing with a mate can really help you feel more confident.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the StudySmarter site and submit your application there. It’s quick, straightforward, and puts you one step closer to landing that Front of House role!
We think you need these skills to ace Front Of House Customer Service - Immediate Start! in Birkenhead
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d fit in with our friendly team at Premier Inn.
Highlight Customer Service Skills: Make sure to emphasise any customer service experience you have, even if it’s informal. We love seeing how you’ve made someone’s day better, whether it was serving a meal or just being a friendly face!
Keep It Simple and Clear: We appreciate straightforward applications. Keep your language clear and concise, and make sure to answer any questions in the job description directly. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show your genuine interest in the role and help you connect your answers to their mission.
✨Prepare for Common Questions
Think about typical interview questions for customer service roles, like how you would handle a difficult guest or a busy shift. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.