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- Tasks: Welcome guests and provide excellent customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with great discounts and perks.
- Other info: Enjoy a complimentary breakfast for 2 when you join us!
- Why this job: Immediate start with no experience needed and clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 13 - 13 £ per hour.
We're currently recruiting in our Birkenhead Town Centre Premier Inn Hotel. Working 20 hours per week, paying up to £13.06 per hour.
Come and be a Front of House Team Member at Premier Inn in Birkenhead Town Centre. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed term contract – we don’t do zero hours contracts! End date - 31/07/2026
HOURS: 20 hours per week
LOCATION: STATE THE FULL ADDRESS OF THE HOTEL HERE
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
- Pension and saving schemes: Company pension and save as you earn scheme
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do: Join our team at Premier Inn (Location) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Front of House - Birkenhead employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House - Birkenhead
✨Tip Number 1
Get to know the hotel! Before your interview, check out the Premier Inn website and familiarise yourself with their values and services. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest requests or complaints. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up in smart attire demonstrates professionalism and respect for the opportunity. It’s all about making that first impression count!
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to submit your application directly. Plus, it shows you’re keen on joining the team at Premier Inn, which we love to see!
We think you need these skills to ace Front of House - Birkenhead
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your fun side and customer service skills. Remember, we’re looking for that friendly face to welcome our guests!
Tailor Your Application: Make sure to tailor your application to the Front of House role. Highlight any relevant experience or skills, even if it’s from a different job. We love seeing how your unique background can contribute to our team at Premier Inn.
Keep It Simple: We appreciate clear and concise applications. Stick to the point and avoid overly complicated language. Just tell us why you’d be a great fit for the role and how you can help make our guests feel at home!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates about your application status directly from us.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you enjoy making guests feel welcome.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you would handle a difficult guest or what excellent service means to you. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team dynamics, or what a typical day looks like. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.