At a Glance
- Tasks: Ensure the safety and comfort of overnight guests with excellent customer service.
- Company: Join Premier Inn, a renowned name in hospitality.
- Benefits: Earn up to £14.16 per hour, enjoy discounts and a free breakfast.
- Other info: Permanent contract with 22.5 hours over 3 nights and comprehensive training.
- Why this job: Be part of a friendly team and make guests feel at home.
- Qualifications: Calmness and strong customer service skills are essential.
The predicted salary is between 30000 - 30000 £ per year.
Premier Inn is seeking a Nights Team Member for their London Bexleyheath location. This role involves ensuring the safety and comfort of overnight guests, requiring calmness and good customer service skills.
The position offers up to £14.16 per hour on a permanent contract, providing an opportunity to join a renowned hospitality business. The role includes working 22.5 hours per week over 3 nights with comprehensive training and benefits like discounts and a complimentary breakfast.
Overnight Guest Care — Nights Team Member (Permanent) in Bexleyheath employer: Premier Inn
Premier Inn is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Nights Team Member in the vibrant London Bexleyheath area, you will enjoy competitive pay, comprehensive training, and unique benefits such as discounts and complimentary meals, all while being part of a renowned hospitality brand committed to providing exceptional guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Care — Nights Team Member (Permanent) in Bexleyheath
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their nights team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring guest comfort, think of scenarios where you might need to handle a guest's request or concern. Role-playing these situations can really boost your confidence.
✨Tip Number 3
Dress appropriately for your interview. Even though it’s a night shift role, showing up looking smart and professional will make a great first impression. It shows you take the opportunity seriously!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Overnight Guest Care — Nights Team Member (Permanent) in Bexleyheath
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any previous experience in customer service. We want to see how you can keep our guests safe and comfortable during the night!
Be Calm and Collected:This role requires a calm approach, especially during the night shifts. Share examples in your application where you've handled stressful situations with ease. It’ll show us you’re the right fit for the team!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Nights Team Member role. We love seeing candidates who are genuinely interested in joining us at Premier Inn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Inn
✨Know the Company
Before your interview, take some time to research Premier Inn. Understand their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Nights Team Member, you'll need to demonstrate excellent customer service skills. Think of specific examples from your past experiences where you've handled guest inquiries or resolved issues calmly and effectively. Be ready to share these stories during your interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle various situations with guests. Practice responses to common scenarios, such as dealing with a noisy guest or managing an emergency. This will help you feel more confident and prepared.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or what a typical night shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
