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For Companies At a Glance
- Tasks: Lead a team to ensure smooth hotel operations and deliver exceptional guest experiences.
- Company: Join a well-known hotel chain with a reputation for excellence.
- Benefits: Competitive pay of up to £13.86 per hour and flexible 24-hour work week.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Prior leadership experience and strong organisational skills required.
- Other info: Work primarily in evenings and weekends, perfect for students.
The predicted salary is between 13 - 16 £ per hour.
A well-known hotel chain is seeking a Duty Manager for their London Bexleyheath location. In this role, you will lead a dedicated team to ensure smooth hotel operations and deliver outstanding customer service.
The ideal candidate will have prior leadership experience, excellent organizational skills, and a focus on health & safety standards.
This permanent position offers a competitive pay rate of up to £13.86 per hour, with 24 hours of work per week, primarily in evenings and weekends.
Lead Duty Manager - Elevate Guest Experience in Bexleyheath employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Duty Manager - Elevate Guest Experience in Bexleyheath
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Lead Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your organisational skills by creating a portfolio of your past achievements in hotel management. Include examples of how you've improved guest experiences or streamlined operations. This will help you stand out during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lead Duty Manager - Elevate Guest Experience in Bexleyheath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and organisational skills. We want to see how you've successfully managed teams in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about elevating guest experiences and how your background aligns with our hotel’s values. Keep it engaging and personal.
Showcase Your Health & Safety Knowledge: Since health & safety is a big deal for us, make sure to mention any relevant training or experience you have in this area. It’ll show that you’re not just a great manager, but also someone who prioritises guest safety.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Inn
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain and its values. Familiarise yourself with their guest experience philosophy and any recent news or initiatives they’ve launched. This will show your genuine interest in the role and help you align your answers with their expectations.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you successfully led a team or handled challenging situations. Highlight how you motivated your team to deliver exceptional service and maintained health & safety standards. This will demonstrate your capability to lead effectively in the Duty Manager role.
✨Emphasise Customer Service Excellence
Think of scenarios where you went above and beyond for a guest or resolved a complaint effectively. Be ready to discuss how you prioritise customer satisfaction and what strategies you use to ensure a memorable guest experience. This is crucial for the position, so make it a focal point in your responses.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions about the hotel's operations, team dynamics, and expectations for the Duty Manager role. This not only shows your enthusiasm but also helps you gauge if the hotel is the right fit for you.
