At a Glance
- Tasks: Welcome guests and provide top-notch customer service at our hotel.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £12.56 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract until September 2026 with great perks.
- Why this job: No experience needed; immediate start with clear career progression.
- Qualifications: A fun personality and a passion for customer service.
The predicted salary is between 10 - 13 € per hour.
Come and be a Front of House Team Member at Berwick-upon-Tweed Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
Immediate start, no experience needed.
Pay Rate: Up to £12.56 per hour
Contract Type: Fixed Term (Until Sept 2026)– we don’t do zero hours contracts!
Hours: 8 hours per week
Location: Sandgate, Berwick Upon Tweed, Northumberland TD15 1ER
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Berwick-upon-Tweed Premier Inn as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor Team Member in Berwick-Upon-Tweed employer: Premier Inn
Join the Berwick-upon-Tweed Premier Inn team and experience a vibrant work culture where your customer service skills shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions. Enjoy a supportive atmosphere in a beautiful location, making every day at work enjoyable and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor Team Member in Berwick-Upon-Tweed
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of some scenarios where you can showcase your friendly personality. Whether it’s serving a meal or checking in guests, be ready to demonstrate how you’d handle different situations.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you’ll get to see all the perks we offer, like discounts and training opportunities, right from the start!
We think you need these skills to ace Ground Floor Team Member in Berwick-Upon-Tweed
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a smile.
Highlight Customer Service Skills:Even if you don’t have direct experience, think about times you've helped others or provided great service. Share those stories in your application to show us you’ve got what it takes to be a Front of House Team Member.
Keep It Simple and Clear:We love straightforward applications! Make sure your writing is clear and easy to read. Avoid jargon and keep your sentences concise so we can quickly see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you started on your journey with us at Premier Inn.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Ground Floor Team Member, your personality is key! Be yourself during the interview and let your fun side shine through. This role is all about making guests feel welcome, so showing your friendly nature will definitely make a positive impression.
✨Highlight Customer Service Skills
Even if you don’t have direct experience, think about times when you've provided great service, whether in a job or in everyday life. Share specific examples of how you’ve helped others or created a positive experience, as this will resonate with the interviewers.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about training opportunities or what a typical day looks like for a Front of House Team Member. It’s a great way to engage with the interviewer!
✨Dress the Part
While the job may not require formal attire, it’s important to look presentable. Opt for smart-casual clothing that reflects the hospitality environment. This shows that you take the interview seriously and are ready to represent the hotel well.
