At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Permanent contract with clear career progression and great team support.
- Why this job: Be the friendly face of our hotel and make a real impact on guests' experiences.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 13 - 13 € per hour.
Come and be a Receptionist at Belfast City Centre (Cathedral Quarter) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
HOURS: 24 hours per week
LOCATION: 2-6 Waring Street, Belfast, BT1 2DX
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Belfast City Centre (Cathedral Quarter) Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Belfast employer: Premier Inn
At Premier Inn Belfast City Centre (Cathedral Quarter), we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With permanent contracts, comprehensive training, and clear career progression opportunities, you’ll find a rewarding environment that values your contributions. Enjoy fantastic benefits including discounts on accommodation and meals, a company pension scheme, and even a complimentary breakfast for two upon joining.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face of the hotel. Think about scenarios where you can showcase your ability to handle guest queries or complaints with a smile. Role-playing with a friend can really help!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of standing out and getting noticed. Plus, it’s super straightforward – just a few clicks and you’re on your way!
We think you need these skills to ace Reception - Team Member in Belfast
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your personality is key! Let your fun and friendly side shine through in your application. We want to see how you can bring warmth and positivity to our team.
Highlight Customer Service Skills:Make sure to emphasise any previous customer service experience you have. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable right from the start.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Show us why you’re the perfect fit for the Receptionist role at Premier Inn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to convey warmth and approachability.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions about customer service. Think of examples from your past experiences where you handled difficult situations or went above and beyond for a guest. This will demonstrate your ability to provide excellent service, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for career growth. This shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
