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For Companies At a Glance
- Tasks: Welcome guests and ensure their comfort from check-in to check-out.
- Company: Join a leading hospitality chain in the heart of Bath.
- Benefits: Earn up to £12.56 per hour, enjoy discounts, and free breakfast.
- Why this job: Be the friendly face that makes guests feel at home.
- Qualifications: Strong customer service skills and a welcoming personality.
- Other info: Permanent contract with flexible hours and training opportunities.
The predicted salary is between 12 - 13 £ per hour.
A leading hospitality chain is seeking a Receptionist at their Bath City Centre location. This role requires a friendly personality and strong customer service skills.
Responsibilities include welcoming guests and ensuring their comfort from check-in.
The position offers a permanent contract with a pay rate of up to £12.56 per hour for 24 hours per week.
Benefits include training, discounts on stays and meals, and a complimentary breakfast for new employees.
Guest-Focused Receptionist — Bath City Centre employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest-Focused Receptionist — Bath City Centre
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for the role!
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with welcoming guests and handling any tricky situations. The more you practice, the more confident you'll feel during the interview.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. A friendly smile and a polished appearance can make a great first impression on your potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always here to help you along the way, so don’t hesitate to reach out if you need any tips!
We think you need these skills to ace Guest-Focused Receptionist — Bath City Centre
Some tips for your application 🫡
Show Your Friendly Side: Since this role is all about customer service, make sure your personality shines through in your application. Use a warm and welcoming tone to reflect how you'd greet guests at the reception.
Highlight Relevant Experience: If you've worked in hospitality or customer service before, don’t hold back! Share specific examples of how you’ve made guests feel comfortable and valued. We love seeing how you can bring that experience to our team.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Mention the skills and qualities we’re looking for, like being guest-focused and having strong communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Inn
✨Show Your Friendly Side
As a Guest-Focused Receptionist, your personality is key! Make sure to smile and maintain a warm tone throughout the interview. Practise friendly greetings and responses to common questions, so you can showcase your customer service skills right from the start.
✨Know the Company
Do a bit of homework on the hospitality chain you're interviewing with. Familiarise yourself with their values, mission, and any unique offerings they have. This will not only impress your interviewers but also help you tailor your answers to align with their expectations.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific guest situations. Think of examples from your past experiences where you provided excellent service or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.