At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real impact on guests' experiences.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 £ per year.
Come and be a Receptionist at Ashford Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term - until 03/09/2026
HOURS: 15 hours per week
LOCATION: Hall Avenue, Orbital Business Park, Sevington, TN24 0GN
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team at Ashford Central Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Ashford employer: Premier Inn
At Ashford Central Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Ashford Central Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview – it shows you care about the role and are ready to represent the hotel.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after your application to express your enthusiasm!
We think you need these skills to ace Reception - Team Member in Ashford
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you'd be a great fit for our team.
Highlight Customer Service Skills:We want to see your customer service skills in action! Make sure to include any relevant experience or examples that demonstrate how you’ve gone above and beyond for guests in the past.
Tailor Your Application:Don’t just send a generic application! Tailor it to the role at Ashford Central Premier Inn. Mention specific aspects of the job description that excite you and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need there!
How to prepare for a job interview at Premier Inn
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Ashford Central Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of the team.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or handled a tricky situation. This will demonstrate your skills and how you can contribute to creating a great experience for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Receptionist. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
