At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Other info: Fixed term contract with flexible hours and great team culture.
- Why this job: Kickstart your career in hospitality with training and clear progression opportunities.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Receptionist at Tonbridge Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £13.06 per hour
CONTRACT TYPE: Fixed Term - until 30/06/2026
HOURS: 24 hours per week
LOCATION: Pembury Road, Tonbridge, Kent, TN11 0NA
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
Join our team at Tonbridge Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception - Team Member in Tonbridge employer: Premier Inn Limited
At Tonbridge Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With comprehensive training, clear career progression opportunities, and fantastic benefits like discounts on accommodation and meals, you'll find a rewarding environment that values your contributions and well-being. Join us in creating memorable experiences for our guests while enjoying a fulfilling career in the heart of Kent.
StudySmarter Expert Advice🤫
We think this is how you could land Reception - Team Member in Tonbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the friendly face of the hotel, think about scenarios where you can showcase your ability to handle guest queries or complaints. Role-playing with a friend can help you feel more confident when it comes to the real deal.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly, and it helps us keep track of your application. Plus, you might find some exclusive tips and resources on our site to help you nail that interview!
We think you need these skills to ace Reception - Team Member in Tonbridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a warm smile and friendly attitude.
Tailor Your Application:Make sure to tailor your application to the Receptionist role at Tonbridge Premier Inn. Highlight your customer service skills and any relevant experience that shows you can help guests feel at home from the moment they check in.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Tonbridge Premier Inn.
How to prepare for a job interview at Premier Inn Limited
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Tonbridge Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and ready to be part of the team.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a guest or resolved a tricky situation. This will demonstrate your skills and how you can contribute to making guests feel welcome.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like at the hotel. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
