At a Glance
- Tasks: Welcome guests and ensure they have a fantastic stay at our hotel.
- Company: Join Premier Inn, a leading name in hospitality with a friendly atmosphere.
- Benefits: Earn up to £13.06 per hour, plus training and discounts.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Be the face of our hotel and create memorable experiences for guests.
- Qualifications: Great customer service skills and a passion for hospitality.
The predicted salary is between 13600 - 13600 £ per year.
Premier Inn Limited is looking for a Receptionist at the Tonbridge North location. In this role, you will warmly welcome guests and utilize your customer service skills to ensure a pleasant stay.
Responsibilities include:
- Checking in guests
- Coordinating with housekeeping to maintain room quality
This position offers a fixed-term contract with a competitive pay rate of up to £13.06 per hour for 23 hours a week. Additional benefits include training, a discount card, and company pension schemes.
Reception & Guest Experience Host (23h, Part-Time) in Tonbridge employer: Premier Inn Limited
Premier Inn Limited is an excellent employer, offering a supportive work culture where your contributions are valued and recognised. With opportunities for training and development, as well as a competitive pay rate and additional benefits like a discount card and pension schemes, working at the Tonbridge North location ensures a rewarding experience in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Reception & Guest Experience Host (23h, Part-Time) in Tonbridge
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with guests. This will not only boost your confidence but also demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a role focused on guest experience. Show them you’re ready to represent their brand from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Reception & Guest Experience Host (23h, Part-Time) in Tonbridge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the guest experience we aim to provide.
Highlight Relevant Experience:Make sure to showcase any previous customer service roles or experiences that relate to being a Reception & Guest Experience Host. We love seeing how your past gigs can contribute to making our guests feel welcome and valued.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your skills and experiences effectively!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn Limited
✨Know the Company
Before your interview, take some time to research Premier Inn Limited. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception & Guest Experience Host, your customer service skills are crucial. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to create a pleasant stay for guests.
✨Practice Common Interview Questions
Anticipate common interview questions related to hospitality and customer service. Questions like 'How would you handle an unhappy guest?' or 'What does excellent customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter, especially in a customer-facing role. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presenting yourself well in the hospitality industry.
