At a Glance
- Tasks: Ensure the safety and comfort of overnight guests with excellent customer service.
- Company: Join Premier Inn, a leading hospitality brand known for its welcoming atmosphere.
- Benefits: Earn up to £13.66 per hour, enjoy discounts, and get free breakfast for two!
- Other info: Fixed-term contract until July 2026 with 20 hours per week.
- Why this job: Make a difference in guests' nights while developing your skills in a supportive environment.
- Qualifications: A calm personality and strong customer service skills are essential.
The predicted salary is between 27000 - 29000 € per year.
Premier Inn Limited is seeking a Nights Team Member for the Slough West (Slough Trading Estate) location. This role involves ensuring the safety and comfort of overnight guests. You will use your calm personality and customer service skills to help them rest.
The position offers a pay rate of up to £13.66 per hour for a fixed-term contract until July 2026, with 20 hours per week. Benefits include training, discounts on rooms, meals, and a complimentary breakfast for two upon joining.
Overnight Guest Experience Specialist in Slough employer: Premier Inn Limited
Premier Inn Limited is an excellent employer, offering a supportive work culture where your contributions to guest comfort are valued. With opportunities for training and development, alongside attractive benefits such as discounts on rooms and meals, working at our Slough West location ensures a rewarding experience in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Experience Specialist in Slough
✨Tip Number 1
Make sure to research Premier Inn and their values before your interview. Knowing what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with guests, especially during the night shift. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Dress smartly for your interview, even if it’s a night position. First impressions matter, and looking professional shows that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re keen on joining the Premier Inn family.
We think you need these skills to ace Overnight Guest Experience Specialist in Slough
Some tips for your application 🫡
Show Your Personality:When writing your application, let your calm and friendly personality shine through. We want to see how you can make our guests feel at home, even during the night!
Highlight Relevant Experience:Make sure to mention any previous customer service roles or experiences that relate to ensuring guest comfort. We love seeing how your background can contribute to our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Overnight Guest Experience Specialist role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Premier Inn Limited
✨Show Your Calm Side
As an Overnight Guest Experience Specialist, your calm personality is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you maintained composure and provided excellent customer service.
✨Know the Company
Familiarise yourself with Premier Inn's values and mission. Understanding their commitment to guest comfort will help you align your answers with what they’re looking for. Mention specific aspects of their service that resonate with you during the interview.
✨Highlight Your Customer Service Skills
Prepare to discuss your customer service experience in detail. Think of scenarios where you went above and beyond for a guest. This role is all about ensuring guests feel safe and comfortable, so be ready to showcase your skills in this area.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about training opportunities or how the team ensures guest satisfaction overnight. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
