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- Tasks: Ensure guest safety and comfort during overnight shifts at a Premier Inn.
- Company: Join a leading hospitality business with a focus on customer care.
- Benefits: Enjoy discounts, a pension plan, and a competitive pay rate of up to £14.26 per hour.
- Why this job: Perfect for night owls looking to make a difference in guests' experiences.
- Qualifications: No prior experience needed; just bring your calm demeanour and customer service skills.
- Other info: Immediate start available in a supportive and friendly environment.
The predicted salary is between 29500 - 29500 £ per year.
A leading hospitality business is seeking a Nights Team Member for their Saffron Walden Premier Inn location. You will ensure the safety and comfort of hotel guests overnight, utilizing your calm demeanor and customer service abilities.
This permanent position requires no prior experience, offering support and benefits, including discounts and a pension plan. An immediate start is available with a pay rate of up to £14.26 per hour.
Overnight Guest Care Specialist (Permanent 32h) in Saffron Walden employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Care Specialist (Permanent 32h) in Saffron Walden
✨Tip Number 1
Make sure to showcase your calm demeanour during interviews. We want to see how you handle pressure and ensure guest comfort, so think of examples from your past where you've kept a cool head in tricky situations.
✨Tip Number 2
Don’t underestimate the power of a friendly smile! When you meet potential employers, let your personality shine through. We’re all about customer service, so showing that you’re approachable can really set you apart.
✨Tip Number 3
Network with current or former employees if you can. They can give you insider tips on what the company values most in their team members. Plus, it shows initiative, which we love to see!
✨Tip Number 4
Apply directly through our website for the best chance at landing the job. It’s quick and easy, and we’ll have all your details right there. Don’t miss out on this opportunity to join our team!
We think you need these skills to ace Overnight Guest Care Specialist (Permanent 32h) in Saffron Walden
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A calm and friendly tone will resonate well with us, especially for a role focused on guest care.
Highlight Relevant Skills: Even if you don’t have direct experience, think about any customer service skills or situations where you’ve helped others. We love to see how you can bring your unique experiences to the table, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and understand. This will help us get a quick grasp of your suitability for the role.
Apply Through Our Website: Make sure to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn Limited
✨Show Your Calm Demeanour
As an Overnight Guest Care Specialist, your ability to remain calm under pressure is crucial. During the interview, share examples of how you've handled stressful situations in the past, even if they’re from different contexts. This will demonstrate your suitability for ensuring guest comfort during the night.
✨Highlight Customer Service Skills
Customer service is at the heart of this role. Be prepared to discuss your approach to providing excellent service. Think about times when you went above and beyond for a customer or resolved a complaint effectively. This will show that you understand the importance of guest satisfaction.
✨Research the Company Culture
Familiarise yourself with the hospitality business's values and culture. Knowing what they stand for can help you align your answers with their expectations. Mentioning specific aspects of their culture during the interview can impress the hiring team and show your genuine interest in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, training opportunities, or what a typical night shift looks like. This not only shows your enthusiasm for the position but also helps you gauge if it’s the right fit for you.