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- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Be part of a diverse team that values your unique background and offers clear career paths.
- Qualifications: No specific qualifications needed; just bring your passion for customer service!
- Other info: Flexible working options available; we encourage applications from all backgrounds.
Come and be a Receptionist at Premier Inn Hinckley. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE:
HOURS: 40 a week – guaranteed hours to plan your week around
LOCATION: Coventry Rd, Hinckley LE10 0NB
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do:
Join our team as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Reception - Team Member employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception - Team Member
✨Tip Number 1
Show your personality! As a Receptionist, being friendly and approachable is key. When you meet potential employers or during any networking events, let your fun side shine through to demonstrate that you can create a welcoming atmosphere.
✨Tip Number 2
Familiarise yourself with the hotel industry. Research Premier Inn and their values, as well as the specific location you're applying to. This knowledge will help you engage in meaningful conversations and show your genuine interest in the role.
✨Tip Number 3
Practice your customer service skills. Role-play common scenarios you might encounter as a Receptionist, such as handling guest inquiries or resolving complaints. This will prepare you for any questions during interviews and showcase your problem-solving abilities.
✨Tip Number 4
Network within the hospitality community. Attend local job fairs or hospitality events to connect with professionals in the field. Building relationships can lead to valuable insights and potentially even referrals for the Receptionist position at Premier Inn.
We think you need these skills to ace Reception - Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise any previous roles in hospitality or reception, showcasing your ability to create a welcoming environment.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at Premier Inn Hinckley specifically and how your skills align with their values of customer service and inclusivity.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a Receptionist role, so provide examples of how you've used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at Premier Inn Limited
✨Show Your Personality
As a Receptionist, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate your customer service skills.
✨Know the Company
Familiarise yourself with Premier Inn and its values. Understanding their commitment to customer service and inclusivity will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Think about common interview questions for reception roles, such as how you would handle difficult guests or manage multiple tasks. Prepare specific examples from your past experiences that showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
