Reception Team Member

Reception Team Member

Glasgow Full-Time No home office possible
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At a Glance

  • Tasks: Welcome guests with a smile and ensure their stay is perfect.
  • Company: Join the UK's leading hospitality business, Whitbread.
  • Benefits: Up to 60% off hotel stays, free breakfast, and great discounts.
  • Why this job: Kickstart your career in hospitality with training and clear progression.
  • Qualifications: A passion for customer service and a friendly personality.
  • Other info: Permanent contract with 18 hours per week and no zero hours contracts.

Receptionist – Glasgow East Kilbride (Peel Park) Premier Inn

Come and be a Receptionist at Premier Inn in (Location). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.

Details

  • PAY RATE: Up to £12.56 per hour
  • CONTRACT TYPE: Permanent – we don’t do zero hours contracts!
  • HOURS: 16 hours per week
  • LOCATION: Glasgow East Kilbride (Peel Park) Premier Inn, Eaglesham Road, East Kilbride, G75 8LW

Why you’ll love it here

  • Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do

Join our team at Premier Inn Glasgow East Kilbride (Peel Park) as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.

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Reception Team Member employer: Premier Inn Limited

At Glasgow Pacific Quay (Secc) Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you will thrive in a friendly environment where your customer service skills are celebrated. Enjoy fantastic benefits including discounts on accommodation and meals, a company pension scheme, and even a complimentary breakfast for two upon joining.
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Contact Detail:

Premier Inn Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.

✨Tip Number 2

Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Think about scenarios where you can showcase your ability to handle different situations with a smile. Role-play with a friend or family member to get comfortable.

✨Tip Number 3

Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows that you care about the role and are ready to represent the hotel in style.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it’s a great way to stay updated on any new opportunities that pop up at Premier Inn.

We think you need these skills to ace Reception Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Interpersonal Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Personality: As a Reception Team Member, your fun personality is key! Let it shine through in your written application. Use a friendly tone and don’t be afraid to show a bit of who you are – we love a good sense of humour!

Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've made guests feel welcome in the past. Share specific examples that showcase your skills and how you can bring that to our team.

Keep It Simple and Clear: We appreciate straightforward applications. Avoid jargon and keep your language clear. Make it easy for us to see why you’d be a great fit for the role at Glasgow Pacific Quay – we’re all about simplicity!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!

How to prepare for a job interview at Premier Inn Limited

✨Show Off Your Personality

As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.

✨Know the Company

Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.

✨Customer Service Scenarios

Prepare for situational questions related to customer service. Think of examples from your past experiences where you went above and beyond for a guest or resolved a tricky situation. This will demonstrate your ability to handle real-life scenarios effectively.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, career progression opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Reception Team Member
Premier Inn Limited
Location: Glasgow
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