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For Companies At a Glance
- Tasks: Support hotel guests overnight, ensuring their safety and comfort.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; clear career progression and a supportive team.
- Qualifications: No specific qualifications required; just bring your calm personality and customer service skills.
- Other info: We welcome applications from all backgrounds, especially under-represented groups.
Overview
Nights Team Member – South Mimms/Potters Bar Premier Inn
Come and be a Nights Team Member at South Mimms/Potters Bar Premier Inn. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
Pay rate
Up to £13.66 per hour
Contract type
Permanent – we don’t do zero hours contracts! Over 18s only.
Hours
16 hours per week
Location
South Mimms/Potters Bar Premier Inn, Swanland Rd, Potters Bar EN6 3NH
Why you’ll love it here
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Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
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Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
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Pension and saving schemes: Company pension and save as you earn scheme
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Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
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Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do
Join our team at South Mimms/Potters Bar Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
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Nights Team Member employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Being able to demonstrate your ability to handle guest needs and provide a calm atmosphere will make you stand out.
✨Tip Number 3
Prepare to discuss how you would handle specific scenarios that may arise during night shifts, such as dealing with guest complaints or ensuring safety protocols are followed. This shows your proactive thinking.
✨Tip Number 4
Make sure to express your flexibility and willingness to work night shifts. Emphasising your adaptability can reassure employers that you're ready for the unique challenges of this role.
We think you need these skills to ace Nights Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight key responsibilities such as customer service, problem-solving, and health and safety knowledge in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the role. Even if you don't have direct experience, emphasise transferable skills like communication, teamwork, and any customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your calm personality and willingness to learn. Mention why you want to work at Premier Inn and how you can contribute to providing a great experience for guests.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Show Your Calm Personality
As a Nights Team Member, your calmness is key. During the interview, demonstrate how you handle stressful situations with ease. Share examples from past experiences where you maintained composure and provided excellent customer service.
✨Highlight Problem-Solving Skills
The role requires quick thinking and problem-solving abilities. Prepare to discuss scenarios where you've successfully resolved issues, especially in a customer service context. This will show that you're ready to tackle any challenges that may arise during night shifts.
✨Emphasise Health and Safety Knowledge
Understanding health and safety protocols is crucial for this position. Brush up on relevant regulations and be ready to discuss how you would ensure guest safety during your shift. This shows your commitment to creating a safe environment for everyone.
✨Express Enthusiasm for the Role
Let your passion for hospitality shine through. Talk about why you want to work at Premier Inn specifically and how you align with their values of inclusivity and diversity. A genuine interest in the company can set you apart from other candidates.
