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- Tasks: Support overnight guests and ensure their safety at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with guaranteed hours and a clear career path in a supportive environment.
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: Open to all backgrounds; we encourage applications from under-represented groups.
We\’re currently hiring at our Lichfield North East (A38) Premier Inn. Working 16 hours per week, paying up to £13.16 per hour
Nights Team Member – Lichfield City Centre – Premier Inn Hotel
Come and be a Nights Team Member at Premier Inn in Lichfield City Centre. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.
PAY RATE:
Up to £13.16 per hour
CONTRACT TYPE:
Fixed Term Contract until 02/10/2025 – we don’t do zero hours contracts! Over 18s only.
HOURS:
16 hours a week – guaranteed hours to plan your week around
LOCATION:
Swan Road, Lichfield WS13 6QZ
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Lichfield City Centre Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 95205-4492
Advertised: 20 Aug 2025
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Nights - Team Member employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights - Team Member
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Sharing stories about how you've helped others or resolved issues can demonstrate your suitability for the Nights Team Member role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you've had to think on your feet or handle unexpected situations, as this is crucial for ensuring guest safety during the night.
✨Tip Number 4
Show enthusiasm for working night shifts. Be ready to explain why you're interested in this schedule and how you plan to manage your time effectively, as this will reassure employers of your commitment.
We think you need these skills to ace Nights - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Nights Team Member does. Highlight your customer service skills and any relevant experience, even if it's informal.
Tailor Your CV: Make sure your CV reflects your suitability for the role. Emphasise any experience in hospitality or customer service, and include soft skills like problem-solving and communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you want to work at Premier Inn. Mention your ability to work night shifts and your commitment to providing excellent service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanour is crucial. During the interview, demonstrate how you handle stressful situations and reassure the interviewer that you can maintain a peaceful environment for guests.
✨Highlight Customer Service Skills
Customer service is key in this role. Share examples from your past experiences where you provided excellent service or resolved issues effectively, even if they are from different contexts.
✨Emphasise Problem-Solving Abilities
The ability to solve problems quickly is essential. Prepare to discuss scenarios where you identified a problem and took initiative to resolve it, showcasing your proactive approach.
✨Express Enthusiasm for the Role
Show genuine interest in the position and the company. Research Premier Inn and be ready to explain why you want to work there, which will help convey your commitment and enthusiasm.