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- Tasks: Welcome guests and ensure a smooth check-in experience.
- Company: Leading UK hotel chain known for excellent customer service.
- Benefits: Earn up to £12.56 per hour with a fixed-term contract.
- Other info: Opportunity to grow in a vibrant hotel environment.
- Why this job: Join a passionate team and make guests feel at home.
- Qualifications: Great communication skills and a love for hospitality.
The predicted salary is between 11 - 13 £ per hour.
A leading UK hotel chain is seeking a Reception Team Member in Manchester (Denton) to provide excellent customer service and support guests as they check in. The role involves welcoming guests warmly and collaborating with the housekeeping team to ensure room readiness. With a competitive pay rate of up to £12.56 per hour and a fixed-term contract till 03/07/2026, this position offers a great opportunity for those passionate about hospitality.
Guest Experience Receptionist – Manchester employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Receptionist – Manchester
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their guest experience.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Reception Team Member and how you'd handle them. Being able to demonstrate your problem-solving abilities can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional when you go for your interview – it shows you take the role seriously.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Guest Experience Receptionist – Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share any experiences you've had in customer service or how you enjoy making guests feel welcome. We want to see that you're genuinely excited about the role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight relevant skills and experiences that match the job description. We appreciate when applicants take the time to connect their background with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows that you’re serious about joining our team. We can’t wait to hear from you!
How to prepare for a job interview at Premier Inn Limited
✨Know the Company
Before your interview, take some time to research the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the role effectively.
✨Practice Common Interview Questions
Think about common questions you might be asked, such as how you would handle a dissatisfied guest or how you work with a team. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the opportunity and understand the importance of presentation in the guest experience.