At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Up to 60% off hotel stays, discounts on meals, and a free breakfast for two.
- Other info: Fixed term contract with no zero hours; enjoy a supportive team environment.
- Why this job: Kickstart your career in hospitality with training and clear progression opportunities.
- Qualifications: A passion for customer service and a friendly personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Receptionist at Maidstone (A26 / Wateringbury) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed Term Contract (until 20/08/2026) – we don’t do zero hours contracts!
Hours: 16 hours per week
Location: 103 Tonbridge Rd, Wateringbury, Maidstone ME18 5NS
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do: Join our team at Maidstone (A26 / Wateringbury) Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Maidstone employer: Premier Inn Limited
At Maidstone (A26 / Wateringbury) Premier Inn, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you will thrive in a friendly environment where your customer service skills are celebrated. Enjoy fantastic benefits including discounts on hotel stays and meals, a company pension scheme, and even a complimentary breakfast for two when you join us.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Reception Team Member, you'll be the friendly face welcoming guests. Think about how you can showcase your personality and customer service experience during the interview. Maybe even role-play some scenarios with a friend!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it makes it easier for us to keep track of your application and get back to you quickly!
We think you need these skills to ace Reception Team Member in Maidstone
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show us how you’d welcome guests with a warm smile and great customer service.
Tailor Your Application:Make sure to tailor your application to the Reception Team Member role. Highlight any relevant experience in hospitality or customer service, and explain how you can contribute to making our guests' stays memorable.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Premier Inn Limited
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest checking in.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will show that you’re genuinely interested and can align with their customer service ethos.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a receptionist. Prepare examples from your past experiences where you’ve handled difficult situations or provided excellent service. This will demonstrate your problem-solving skills and ability to keep guests happy.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
