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For Companies At a Glance
- Tasks: Lead a team to ensure exceptional hotel experiences and manage daily operations.
- Company: Join Premier Inn, a renowned hotel brand known for its welcoming atmosphere.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Great opportunity for career growth in a supportive environment with a focus on customer service.
- Qualifications: Experience in retail or team leadership is essential; strong communication skills required.
- Other info: Permanent contract with guaranteed hours; immediate start available.
Duty Manager – Premier Inn Hereford Holmer
Come and be a Duty Manager at Premier Inn Hereford Holmer.
Lead our dream team to ensure every aspect of our renowned hotel experience is welcoming, safe, and exceptional.
If you have experience in retail or other roles where you have successfully led teams, this role is a great next step in your management career.
We’re seeking a dedicated professional who knows how to deliver outstanding customer service and can inspire others.
Immediate start – with relevant leadership experience.
PAY RATE:
Up to £13.36 per hour (day shift)
CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!
HOURS:
16 hours a week – guaranteed hours to help you plan your week.
LOCATION:
Holmer Rd, Hereford HR4 9RS
Why you’ll love it here:
- Training and support: At Premier Inn, we offer careers worth staying for. From day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and savings schemes: Take advantage of our company pension and save-as-you-earn scheme.
- Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do:
Join our team at Premier Inn Hereford Holmer as a Duty Manager, where your proven leadership skills will be utilized managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organizational skills to manage everything from health & safety standards to creating an exceptional guest experience.
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Hotel - Duty Manager employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with Premier Inn's values and customer service standards. Understanding what they prioritise will help you align your experience and demonstrate how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare examples from your past leadership experiences that showcase your ability to manage teams effectively. Highlight situations where you improved customer satisfaction or resolved conflicts.
✨Tip Number 4
Research the specific location of the Premier Inn Hereford Holmer. Knowing about the local area and its clientele can help you tailor your approach and show your commitment to the role.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from your previous roles, especially if you've worked in retail or hospitality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your ability to lead a team. Mention why you want to work at Premier Inn and how you can contribute to their renowned hotel experience.
Highlight Relevant Experience: In your application, emphasise any relevant experience you have in managing teams and delivering exceptional customer service. This will demonstrate that you are well-suited for the Duty Manager role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or hospitality. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer service, think of scenarios where you went above and beyond for a customer. Share these stories to illustrate your commitment to creating exceptional guest experiences.
✨Familiarise Yourself with Health & Safety Standards
Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
