Hotel - Duty Manager

Hotel - Duty Manager

Bournemouth Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a renowned hotel chain known for its exceptional service.
  • Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
  • Why this job: Perfect for aspiring leaders wanting to grow in a supportive environment with guaranteed hours.
  • Qualifications: Experience in retail or leadership roles is essential; strong communication skills are a must.
  • Other info: Immediate start available; no zero hours contracts here!

Duty Manager – Premier Inn Bournemouth Central

Come and be a Duty Manager at Premier Inn in Bournemouth.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you have experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE:
Up to £13.36 per hour

CONTRACT TYPE:
Permanent – we don’t do zero hours contracts!

HOURS:
37.5 hours a week – guaranteed hours to help you plan your week around!

LOCATION:
Westover Rd, Bournemouth BH1 2BZ

Why you’ll love it here:

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Premier Inn Bournemouth Central as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

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Hotel - Duty Manager employer: Premier Inn Limited

At Premier Inn Bournemouth Central, we pride ourselves on being an excellent employer that values our team members and their growth. With guaranteed hours, comprehensive training, and a clear career path, we ensure that every Duty Manager can thrive in a supportive environment while enjoying fantastic benefits like discounts on accommodation and meals. Join us to lead a dedicated team in delivering exceptional guest experiences in a vibrant location by the sea.
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Contact Detail:

Premier Inn Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and team leadership will help you align your experience with what they are looking for in a Duty Manager.

✨Tip Number 2

Network with current or former employees of Premier Inn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

✨Tip Number 3

Prepare specific examples from your past leadership roles that demonstrate your ability to manage teams effectively and enhance customer experiences. This will showcase your suitability for the role.

✨Tip Number 4

Visit the Premier Inn Bournemouth Central location if possible. This will give you a feel for the environment and allow you to discuss any observations during your interview, showing your genuine interest in the position.

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Organisational Skills
Health and Safety Compliance
Problem-Solving Skills
Conflict Resolution
Time Management
Adaptability
Attention to Detail
Sales and Marketing Knowledge
Financial Acumen
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience, particularly in retail or similar environments. Emphasise skills that relate to customer service and team management, as these are crucial for the Duty Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to inspire a team. Mention specific examples of how you've successfully led teams in the past and how you can contribute to the Premier Inn experience.

Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are essential for managing health & safety standards and ensuring an exceptional guest experience.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Duty Manager.

How to prepare for a job interview at Premier Inn Limited

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles in detail. Highlight specific examples where you successfully led a team, resolved conflicts, or improved team performance. This will demonstrate your capability to manage the Duty Manager role effectively.

✨Emphasise Customer Service Skills

Since the role focuses on delivering outstanding customer experiences, be ready to share instances where you went above and beyond for customers. Discuss how you handle complaints and ensure guest satisfaction, as this is crucial for the position.

✨Familiarise Yourself with Health & Safety Standards

Understanding health and safety regulations is vital for a Duty Manager. Brush up on relevant standards and be prepared to discuss how you would implement these in the hotel environment to ensure guest safety and compliance.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities within Premier Inn. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.

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