Hotel - Duty Manager

Hotel - Duty Manager

Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to ensure a welcoming and safe hotel experience.
  • Company: Join Premier Inn, a leading hotel chain known for its excellent service.
  • Benefits: Enjoy discounts, a pension scheme, and up to 60% off hotel stays.
  • Why this job: Great opportunity for growth in management with supportive training.
  • Qualifications: Experience in retail or leadership roles is essential.
  • Other info: Fixed term contract until September 2025 with guaranteed hours.

Duty Manager – Premier Inn Bromsgrove Central Hotel

Come and be a Duty Manager at Premier Inn in Bromsgrove Central.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – all leadership experience relevant.

Pay

Up to £13.36 per hour

Contract

Fixed term contract – End date 26/04/2026

Hours

32 hours a week

Location

Birmingham Rd, Bromsgrove B61 0FR

Why you\’ll love it here

  • Training and support: At Premier Inn we do careers worth staying for, so from day one, you\’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\’s a clear career path within our business to help you grow.
  • Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
  • Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
  • Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Bromsgrove Central Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Qualifications

Experience in retail or other jobs where you have successfully led people.

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Hotel - Duty Manager employer: Premier Inn Limited

At Premier Inn Uckfield, we pride ourselves on being an excellent employer that values leadership and customer service. Our supportive work culture fosters personal and professional growth, with clear career paths and comprehensive training from day one. Enjoy unique benefits such as substantial discounts on accommodation and dining, alongside a company pension scheme, making your experience here both rewarding and fulfilling.
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Contact Detail:

Premier Inn Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hotel - Duty Manager

✨Tip Number 1

Familiarise yourself with Premier Inn's values and customer service standards. Understanding their approach will help you align your leadership style with their expectations, making you a more attractive candidate.

✨Tip Number 2

Network with current or former employees of Premier Inn. They can provide insights into the company culture and what it takes to succeed as a Duty Manager, giving you an edge in your application.

✨Tip Number 3

Prepare to discuss specific examples from your past leadership experiences that demonstrate your ability to manage teams effectively. Highlighting your successes in similar roles will showcase your suitability for the position.

✨Tip Number 4

Research the local area and the specific challenges faced by the Uckfield location. Showing that you understand the unique aspects of the hotel’s environment will demonstrate your commitment and readiness for the role.

We think you need these skills to ace Hotel - Duty Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Organisational Skills
Health and Safety Awareness
Problem-Solving Skills
Conflict Resolution
Time Management
Adaptability
Attention to Detail
Sales Skills
Training and Development
Interpersonal Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your leadership experience and customer service skills. Use specific examples from your previous roles, especially in retail or management, to demonstrate how you've successfully led teams.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Duty Manager role. Mention why you want to work at Premier Inn Uckfield specifically and how your skills align with their values.

Highlight Relevant Experience: In your application, emphasise any experience you have in managing teams, ensuring health and safety standards, and delivering exceptional customer service. This will show that you are well-prepared for the responsibilities of the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Premier Inn Limited

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.

✨Demonstrate Customer Service Skills

Since the role focuses on delivering outstanding customer service, think of instances where you went above and beyond for a customer. Share these stories to illustrate your commitment to creating a welcoming experience.

✨Familiarise Yourself with Health & Safety Standards

Understanding health and safety regulations is crucial for a Duty Manager. Brush up on relevant standards and be ready to discuss how you would ensure compliance in the hotel environment.

✨Ask Insightful Questions

Prepare thoughtful questions about the hotel's operations, team dynamics, and growth opportunities within Premier Inn. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

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