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- Tasks: Ensure guest safety and deliver outstanding customer service during the night shift.
- Company: Join a leading hotel chain known for its commitment to excellence.
- Benefits: Earn up to £13.16 per hour with flexible hours and training provided.
- Why this job: Make a difference in guests' experiences while working in a vibrant environment.
- Qualifications: No prior experience needed; just bring your passion for customer service.
- Other info: Fixed-term contract until 31/03/26 with scheduled hours across four nights.
The predicted salary is between 13 - 13 £ per hour.
A leading hotel chain is seeking a Nights Team Member for their High Wycombe Central location. In this role, you will ensure the safety of hotel guests overnight while providing exceptional customer service. Training is provided, with no prior experience necessary.
This position offers a pay rate of up to £13.16 per hour and a fixed-term contract until 31/03/26, with scheduled 20 hours per week across four nights including weekends.
Overnight Guest Experience Lead in High Wycombe employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Experience Lead in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your skills can enhance guest experiences and keep them safe overnight. We want you to shine!
✨Tip Number 3
Dress the part when you go for interviews. A smart appearance shows you’re serious about the role and respect the company’s standards. First impressions matter!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Overnight Guest Experience Lead in High Wycombe
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing exceptional customer service. Share any experiences, even if they're not from a hotel setting, that highlight your ability to make guests feel welcome and safe.
Be Clear and Concise: We appreciate straightforward applications! Keep your language clear and to the point. Avoid jargon and focus on what makes you a great fit for the Nights Team Member role.
Highlight Your Flexibility: Since this role involves working nights and weekends, it’s important to mention your availability. Let us know how you can adapt to the schedule and why you're excited about working during those hours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Premier Inn Limited
✨Know the Company
Before your interview, take some time to research the hotel chain. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Even if you don’t have prior experience, think about times when you've provided excellent customer service in other roles or situations. Be ready to share specific examples that demonstrate your ability to handle guest needs and ensure their safety, especially during the night shifts.
✨Prepare for Common Questions
Expect questions about how you would handle various scenarios, such as dealing with difficult guests or ensuring safety protocols are followed. Practise your responses to these common questions so you can answer confidently and clearly during the interview.
✨Show Your Flexibility
Since this role involves working nights and weekends, be prepared to discuss your availability and willingness to work these hours. Emphasising your flexibility and commitment to the job can make a positive impression on the interviewer.
