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- Tasks: Welcome guests and provide excellent customer service at Premier Inn.
- Company: Join Whitbread, the UK's leading hospitality business with a focus on inclusivity.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast.
- Why this job: Immediate start with no experience needed; great career progression opportunities await you.
- Qualifications: No specific qualifications required; just bring your fun personality and passion for service.
- Other info: We encourage applications from diverse backgrounds and offer flexible working options.
We are currently hiring at Premier Inn Plymouth City Centre (Derry's Cross). Working 35 hours per week, paying up to £12.56 per hour.
Come and be a Front of House Team Member at Premier Inn Plymouth City Centre (Derry's Cross). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in – be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect. Immediate start, no experience needed.
PAY RATE: Up to £12.56 per hour
CONTRACT TYPE: 35 hours a week – guaranteed hours to plan your week around
LOCATION: Premier Inn Plymouth City Centre (Derry's Cross)
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
Join our team at Premier Inn Plymouth City Centre (Derry's Cross) as a Front of House Team Member, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Ground Floor - Team Member employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ground Floor - Team Member
✨Tip Number 1
Show your personality! As a Front of House Team Member, your friendly and approachable nature is key. When you meet potential employers or during any informal interactions, let your fun side shine through to make a memorable impression.
✨Tip Number 2
Familiarise yourself with the Premier Inn brand. Understanding their values and what they stand for can help you align your responses during interviews. This shows that you're genuinely interested in being part of their team.
✨Tip Number 3
Network with current employees. If you know anyone working at Premier Inn or can connect with them on social media, reach out! They can provide insights about the work culture and tips on how to excel in the application process.
✨Tip Number 4
Prepare for situational questions. Think about scenarios where you've provided excellent customer service or handled difficult situations. Being ready to share these experiences can set you apart during interviews.
We think you need these skills to ace Ground Floor - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Premier Inn is looking for in a Front of House Team Member. Highlight your customer service skills and any relevant experiences that align with their expectations.
Tailor Your CV: Make sure your CV reflects your personality and customer service skills. Include any previous experience in hospitality or customer-facing roles, even if it's informal, to show your suitability for the position.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how your values align with theirs, especially regarding inclusivity and diversity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Premier Inn Limited
✨Show Your Personality
As a Front of House Team Member, your personality is key! Be friendly and approachable during the interview. Let your fun side shine through to show that you can create a welcoming atmosphere for guests.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think about times you've provided great customer service in other roles or situations. Share these examples to demonstrate your ability to connect with guests and meet their needs.
✨Research the Company
Familiarise yourself with Premier Inn and its values. Understanding their commitment to inclusivity and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to ensure guest satisfaction.
