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- Tasks: Enhance guest experience with excellent customer service and smooth check-in.
- Company: Leading hotel chain in Glasgow with a focus on guest satisfaction.
- Benefits: Competitive pay up to £12.56/hr, training opportunities, and restaurant discounts.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Friendly attitude and ability to work well in a team.
The predicted salary is between 12 - 13 £ per hour.
A leading hotel chain in Glasgow is seeking a Receptionist for their East Kilbride location. In this role, you will enhance guest experience through excellent customer service, ensuring a warm welcome and smooth check-in process.
The ideal candidate will be friendly and able to work in a team. This position offers a permanent contract and a competitive pay rate of up to £12.56 per hour, along with various benefits including training opportunities and discounts at restaurants.
Reception & Guest Experience Associate (16hrs) – Perks in Glasgow employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Guest Experience Associate (16hrs) – Perks in Glasgow
✨Tip Number 1
Make sure to research the hotel chain before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in enhancing guest experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult guests or ensure a smooth check-in process. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart and professional to show that you take the role seriously and are ready to represent the hotel well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Reception & Guest Experience Associate (16hrs) – Perks in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for enhancing guest experiences.
Tailor Your Application: Make sure to customise your application to highlight your customer service skills. Mention any relevant experience that showcases how you can contribute to a warm welcome and smooth check-in process at our hotel.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in East Kilbride.
How to prepare for a job interview at Premier Inn Limited
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel chain. Familiarise yourself with their values, services, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to ensure a guest's satisfaction. This will demonstrate your ability to enhance the guest experience.
✨Practice Teamwork Scenarios
Since teamwork is crucial for this role, be ready to discuss how you've successfully worked in a team before. Consider specific instances where collaboration led to positive outcomes, as this will highlight your ability to fit into their team.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards of the hotel chain.
