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- Tasks: Ensure guest safety and comfort while providing excellent customer service overnight.
- Company: Leading hospitality provider at London Gatwick Airport.
- Benefits: Starting pay up to £14.16 per hour, discounts, and a company pension.
- Why this job: Make an immediate impact in the hospitality industry and enhance guest experiences.
- Qualifications: Strong customer service skills and a passion for hospitality.
- Other info: Fixed-term contract with opportunities for growth in a dynamic environment.
The predicted salary is between 29000 - 30000 £ per year.
A leading hospitality provider seeks a Nights Team Member to join the team at London Gatwick Airport. You will ensure the safety and comfort of guests overnight and utilize your customer service skills to help them rest.
This position offers a starting pay rate of up to £14.16 per hour with a fixed-term contract and additional benefits including discounts and a company pension. Ideal for someone looking to make an immediate impact in the hospitality industry.
Overnight Guest Services – Gatwick Airport in Crawley employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Guest Services – Gatwick Airport in Crawley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings at Gatwick Airport or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your customer service skills can shine in a night-time setting. We want you to show them you’re the perfect fit for their team!
✨Tip Number 3
Dress the part! Even if it’s an overnight position, showing up looking professional can make a great first impression. It shows you’re serious about the role and ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you nail that interview and land the job!
We think you need these skills to ace Overnight Guest Services – Gatwick Airport in Crawley
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about providing excellent service and ensuring guests have a comfortable stay.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Nights Team Member role. Highlight any relevant experience you have in customer service or hospitality, and don’t forget to mention your ability to work overnight shifts!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Premier Inn Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about scenarios where you’ve gone above and beyond for a guest, especially in a hospitality setting. This will show that you understand the importance of guest comfort and safety, which is crucial for the Overnight Guest Services role.
✨Familiarise Yourself with the Company
Do a bit of research on the hospitality provider you're interviewing with. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and demonstrate your genuine interest in being part of their team at Gatwick Airport.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, like dealing with a restless guest or an emergency. Prepare examples from your past experiences that highlight your problem-solving skills and ability to remain calm under pressure. This will showcase your readiness for the challenges of overnight shifts.
✨Dress the Part
Even though it’s an overnight position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously. Plus, it helps you feel more confident when you walk into the room.