At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join Premier Inn, part of the UK's leading hospitality business.
- Benefits: Up to £13.06 per hour, discounts, and a complimentary breakfast for two.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27100 - 27100 € per year.
Come and be a Receptionist at Premier Inn in Colchester. As the friendly face of our hotel, use your fun personality and customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Pay Rate: Up to £13.06 per hour
Contract Type: Fixed term contract until 11th September 2026 – we don’t do zero hours contracts!
Hours: 13 hours per week
Location: Colchester (A12) Premier Inn, Ipswich Road, Colchester, Essex, CO4 9WP
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Premier Inn in Colchester as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Receptionist in Colchester employer: Premier Inn Limited
At Premier Inn in Colchester, we pride ourselves on being an excellent employer that values our team members and their growth. With a supportive work culture, comprehensive training, and clear career progression opportunities, you’ll feel empowered to thrive in your role as a Receptionist. Enjoy fantastic benefits including discounts on hotel stays and meals, a company pension scheme, and a complimentary breakfast for two upon joining, making your experience with us both rewarding and enjoyable.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Colchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the friendly face welcoming guests. Think about scenarios where you can showcase your ability to handle different situations with a smile. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the Premier Inn brand.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also shows your enthusiasm for joining the Premier Inn team. Plus, you might find some exclusive tips and resources there!
We think you need these skills to ace Receptionist in Colchester
Some tips for your application 🫡
Show Your Personality:As a Receptionist, your fun personality is key! Let it shine through in your written application. Use a friendly tone and don’t be afraid to show a bit of who you are – we want to see the real you!
Highlight Customer Service Skills:Make sure to emphasise your customer service experience. We love candidates who can demonstrate their ability to make guests feel welcome and comfortable. Share specific examples that showcase your skills!
Keep It Clear and Concise:While we want to know about you, keep your application clear and to the point. Avoid long-winded sentences and stick to relevant information that highlights why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Premier Inn Limited
✨Show Off Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice smiling and using positive body language to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Receptionist. Prepare some examples of how you've handled difficult situations in the past. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or training opportunities. This shows that you’re engaged and eager to learn more about the role and the company.
