At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is perfect.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Earn up to £13.06 per hour with great discounts and perks.
- Other info: Fixed term contract with clear career progression opportunities.
- Why this job: Be the friendly face of our hotel and make a real difference.
- Qualifications: Passion for customer service and a fun personality.
The predicted salary is between 27000 - 28000 € per year.
Come and be a Receptionist at Epsom Central Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
Up to £13.06 per hour
Fixed Term Contract (until 31/08/2026) – we don’t do zero hours contracts!
24 hours per week
2-4 Saint Margaret Drive Odd, Dorking Rd, Epsom KT18 7LB
Why you'll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start plus the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you'll do:
Join our team at Epsom Central Premier Inn as a Receptionist and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Reception Team Member in Colchester employer: Premier Inn Limited
At Epsom Central Premier Inn, we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With clear career progression opportunities, generous benefits including discounts on accommodation and meals, and a commitment to employee well-being, you'll find a rewarding environment that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Team Member in Colchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. Share these stories during your interview to showcase your passion for hospitality.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of standing out and getting noticed. Plus, you can keep an eye on other roles that might suit you down the line!
We think you need these skills to ace Reception Team Member in Colchester
Some tips for your application 🫡
Show Your Personality:As a Reception Team Member, your fun personality is key! Let it shine through in your application. Use a friendly tone and share a bit about yourself to show us why you'd be a great fit for our team.
Highlight Customer Service Skills:We want to see your customer service skills in action! Make sure to include any relevant experience or examples that demonstrate how you’ve gone above and beyond for guests in the past.
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role at Epsom Central Premier Inn. Mention specific aspects of the job description that excite you and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Premier Inn Limited
✨Show Off Your Personality
As a Reception Team Member, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Practice answering questions with a smile and enthusiasm, as this will reflect how you’ll interact with guests.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Familiarise yourself with their values and what makes them stand out in the hospitality industry. This knowledge will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Customer Service Scenarios
Prepare for situational questions related to customer service. Think of examples from your past experiences where you’ve gone above and beyond for a customer. This will demonstrate your ability to handle various situations and your commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or opportunities for career growth within the company. This shows that you’re not just looking for any job, but that you’re keen on building a future with them.
