Duty Manager — Lead Guest Experience & Service in Barnsley
Duty Manager — Lead Guest Experience & Service

Duty Manager — Lead Guest Experience & Service in Barnsley

Barnsley Full-Time 30000 - 30700 £ / year (est.) No home office possible
Premier Inn Limited

At a Glance

  • Tasks: Lead a team to create unforgettable guest experiences and manage daily operations.
  • Company: Join a top hotel chain known for exceptional service and teamwork.
  • Benefits: Earn up to £14.74 per hour with training and career growth opportunities.
  • Why this job: Make a real difference in guests' stays while developing your leadership skills.
  • Qualifications: Previous leadership experience in retail or similar roles is a plus.
  • Other info: Fixed-term contract until June 2026 with a supportive work environment.

The predicted salary is between 30000 - 30700 £ per year.

A leading hotel chain is seeking a Duty Manager for their location in Jersey St Helier (Charing Cross). The successful candidate will lead a dedicated team to deliver outstanding customer experiences while managing various operational responsibilities.

Candidates with prior leadership experience in retail or similar fields are encouraged to apply. This role offers up to £14.74 per hour with a fixed-term contract until June 2026, and comprehensive training and benefits to support your career growth.

Duty Manager — Lead Guest Experience & Service in Barnsley employer: Premier Inn Limited

Join a leading hotel chain in Jersey St Helier, where we prioritise exceptional guest experiences and foster a supportive work culture. As a Duty Manager, you'll benefit from comprehensive training, competitive pay, and opportunities for career advancement within a dynamic team dedicated to excellence in service. Our commitment to employee growth and well-being makes us an outstanding employer in the hospitality sector.
Premier Inn Limited

Contact Detail:

Premier Inn Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager — Lead Guest Experience & Service in Barnsley

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to guest experience and team leadership. We recommend role-playing with a friend or using online resources to get comfortable with your responses.

Tip Number 3

Showcase your leadership skills during the interview! Share specific examples of how you've successfully managed teams or improved customer service in previous roles. This will help you stand out as a candidate who can lead the way.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that Duty Manager position.

We think you need these skills to ace Duty Manager — Lead Guest Experience & Service in Barnsley

Leadership Skills
Customer Service Excellence
Team Management
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Attention to Detail
Training and Development
Sales Skills
Interpersonal Skills

Some tips for your application 🫡

Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have, especially in retail or similar fields. We want to see how you've led teams and delivered great customer experiences!

Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Duty Manager role. It shows us you’re genuinely interested.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!

How to prepare for a job interview at Premier Inn Limited

Know the Company Inside Out

Before your interview, make sure you research the hotel chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Leadership Skills

As a Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Prepare specific examples from your past roles where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to lead and inspire others.

Emphasise Customer Experience

Since the role focuses on delivering outstanding customer experiences, think of instances where you've gone above and beyond for customers. Be ready to discuss how you can enhance guest satisfaction and handle any challenges that may arise during their stay.

Prepare Questions to Ask

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, training opportunities, and how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Duty Manager — Lead Guest Experience & Service in Barnsley
Premier Inn Limited
Location: Barnsley

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