At a Glance
- Tasks: Manage key customer relationships and drive account growth while ensuring customer satisfaction.
- Company: Award-winning SaaS company with a focus on innovation and teamwork.
- Benefits: Competitive salary up to £40,000, commission scheme, and annual bonuses.
- Other info: Hybrid work model with opportunities for professional growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact on customer success and satisfaction.
- Qualifications: 5+ years in Account Management or Sales with strong communication skills.
The predicted salary is between 40000 - 40000 £ per year.
An Award-Winning SaaS client of ours is looking to bring on a sales-minded and focused Account Manager to take ownership and support their portfolio of direct and third-party customers.
This role will combine Account Management with Sales and Customer Success and you will take the lead looking after key direct customers that include large household names. You will use opportunities to upsell to the portfolio of customers, but this will not be a pure sales-focused role. Your responsibilities will be to manage the strategic customer relationships and ensure customers gain maximum value from their platforms.
Key Responsibilities:- Managing and growing relationships with key strategic customers and 3PL partners
- Leading regular customer reviews, progress meetings, and commercial discussions
- Identifying upsell, cross-sell, and account expansion opportunities
- Managing sales pipelines and supporting revenue growth targets
- Acting as the voice of the customer internally to influence product improvements and enhancements
- Working closely with Product, Delivery, Support, and Onboarding teams to ensure successful customer outcomes
- Delivering customer demos, training sessions, and ongoing account support
- Translating technical information into clear, customer-friendly communication
- Supporting customer retention through proactive engagement and relationship management
- Maintaining accurate CRM records, opportunities, and customer activity updates
- Assisting with customer communications, release updates, and supporting collateral where required
- 5+ years’ experience in Account Management or Sales
- Strong commercial awareness and customer relationship skills
- Experience within eCommerce, logistics, or 3PL environments preferred
- Confident managing pipelines, stakeholders, and customer expectations
- Strong communication and problem-solving abilities
- Self-motivated, proactive, and comfortable working in a fast-paced environment
You'll be a team player that is comfortable working closely in a small team within an employee-driven organisation that whilst well established in their market are continuing to grow.
In return the successful candidate can expect a salary of £40,000 + commission and annual bonuses.
If interested please apply today!
Account Manager (Sales) in Middlesex employer: Premier Group Recruitment
Join an award-winning SaaS company that values its employees and fosters a collaborative work culture. With a hybrid working model, competitive salary, and commission scheme, this role offers not only the chance to manage key customer relationships but also ample opportunities for professional growth and development within a supportive team environment. Experience the unique advantage of working with renowned household names while contributing to innovative solutions in the eCommerce and logistics sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Sales) in Middlesex
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. We want you to be able to speak confidently about how you can add value to their customer relationships and sales strategies.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've turned challenges into opportunities, especially in account management or sales. We love hearing about real-life experiences!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are ready to take ownership of their roles.
We think you need these skills to ace Account Manager (Sales) in Middlesex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing customer relationships and any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your skills align with our needs. Be genuine and let your personality come through!
Showcase Relevant Experience:When filling out your application, focus on your 5+ years of experience in Account Management or Sales. Share specific examples of how you've successfully managed customer relationships and driven revenue growth.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Group Recruitment
✨Know Your Customers
Before the interview, research the company's key customers and their industries. Understanding their needs and how the company supports them will help you demonstrate your ability to manage and grow those relationships effectively.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully upsold or cross-sold in previous roles. Be ready to discuss your approach to managing sales pipelines and how you’ve contributed to revenue growth in past positions.
✨Communicate Clearly
Practice translating technical information into customer-friendly language. During the interview, focus on how you can bridge the gap between technical teams and customers, ensuring everyone is on the same page.
✨Be Proactive and Engaged
Demonstrate your self-motivation by discussing times when you took the initiative to improve customer relationships or processes. Show that you're not just reactive but also proactive in ensuring customer success.
