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- Tasks: Lead a team of 8 to resolve IT issues and improve service delivery.
- Company: Join a dynamic company focused on continuous improvement in IT management.
- Benefits: Enjoy hybrid work flexibility and competitive daily rates.
- Why this job: Make an impact by enhancing IT systems and mentoring future tech leaders.
- Qualifications: 5+ years in IT management with strong technical support skills required.
- Other info: Immediate start available; apply now for a chance to elevate your career!
The predicted salary is between 50000 - 70000 £ per year.
Job Title: IT Manager (Contract) Location: West Midlands, Stafford – Hybrid (1/2 days on-site) Contract Duration: 6 – 12 months Start Date: Immediately Rate: £250-300 per day Inside IR35 Role Overview My client is seeking a dedicated and experienced IT Manager to join their dynamic team on a contract basis. In this role, you will be working remotely with a team of 8 Infrastructure Engineers to make sure there are no gaps in work, there is continuous improvement and managing problems. You will be doing this alongside other IT Managers working technically on Infrastructure Networks, Service Desk, a Cloud shift and to train up individuals. Key Responsibilities: Issue Diagnosis & Problem Resolution: Diagnose, troubleshoot, and resolve common technical issues related to operating systems, network connectivity, and application software. Escalate complex issues to the appropriate 2nd or 3rd line teams, ensuring resolutions are documented and follow the established escalation protocols. Infrastructure & Cloud Network Oversight: Collaborate with the Infrastructure team to monitor and maintain computer systems, networks, and cloud environments. Participate in cloud network shifts, ensuring optimal performance and security standards are met. Service Improvement & Support Gap Management: Identify and manage gaps in support and service delivery, taking proactive steps to pick up any slack. Support quality assurance efforts and lead initiatives to improve service levels and operational efficiency. User & Security Guidance: Provide guidance on IT security requirements, ensuring they are implemented across all sites. Lead efforts to maintain high security standards and compliance with company policies. Training & Development: Assist in the creation and implementation of training plans for lower-level managers and technical staff. Mentor and guide staff on best practices and new technologies, ensuring skill development across the team. Collaboration with Cross-Functional Teams: Work closely with Infrastructure Networks, Architecture, and Cloud teams to ensure seamless integration of IT systems. Collaborate with Skills Analysts to identify gaps in knowledge and support the development of training and improvement plans. System Monitoring & Reporting: Regularly monitor systems and networks, conducting checks to ensure performance, security, and system reliability. Provide reports on system performance and issues, working with senior management to address ongoing concerns. Experience: Technical Support: Minimum of 5 years of experience in an IT management role, preferably have experience managing individuals and having the ability to manage work improvement within the company. Technical Skills: Operating Systems: Proficiency in supporting Office 365 and GCP Networking: Basic understanding Software: Experience working with individuals in an IT management role and be confident with common office software (Microsoft Office,) and specialized applications. To apply for this role or to find out more information, please email Toby Bonfield with a copy of your latest CV for an immediate review – tbonfield@pg-rec.com.
Information Technology Manager employer: Premier Group Recruitment
Contact Detail:
Premier Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Manager
✨Tip Number 1
Make sure to highlight your experience in managing IT teams and improving work processes. Since the role involves overseeing a team of Infrastructure Engineers, showcasing your leadership skills and past successes in similar environments will be crucial.
✨Tip Number 2
Familiarize yourself with the specific technologies mentioned in the job description, such as Office 365 and GCP. Being able to discuss your hands-on experience with these tools during the interview will demonstrate your technical proficiency.
✨Tip Number 3
Prepare examples of how you've successfully diagnosed and resolved technical issues in the past. The ability to articulate your problem-solving process will show that you can handle the challenges outlined in the role.
✨Tip Number 4
Since this position requires collaboration with various teams, think of instances where you've worked cross-functionally. Sharing these experiences will illustrate your teamwork skills and your ability to integrate IT systems effectively.
We think you need these skills to ace Information Technology Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT management, particularly your ability to diagnose issues, manage teams, and improve service delivery. Use specific examples that demonstrate your skills in infrastructure and cloud environments.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities outlined in the job description. Emphasize your experience with problem resolution, team collaboration, and training development. Show enthusiasm for the role and how you can contribute to the team.
Highlight Technical Skills: Clearly list your technical skills related to operating systems, networking, and software applications. Mention your proficiency with Office 365 and any experience with GCP, as these are crucial for the role.
Follow Application Instructions: Ensure you send your application to the specified email address with your latest CV attached. Double-check that you have included all necessary information and that your documents are formatted correctly before sending.
How to prepare for a job interview at Premier Group Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with operating systems, particularly Office 365 and GCP. Highlight specific examples where you've diagnosed and resolved technical issues, as this will demonstrate your problem-solving skills.
✨Emphasize Leadership and Team Management
Since the role involves managing a team of Infrastructure Engineers, share your experiences in leading teams. Discuss how you've mentored staff and improved their skills, as well as any initiatives you've led to enhance service delivery.
✨Discuss Collaboration Skills
The job requires working closely with cross-functional teams. Prepare examples of how you've successfully collaborated with other departments, such as Infrastructure Networks or Cloud teams, to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-world IT challenges. Think of scenarios where you've identified gaps in support or service delivery and how you proactively addressed them. This will show your strategic thinking and commitment to continuous improvement.
