Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide technical support and assistance to users in a dynamic environment.
- Company: Join a leading tech company focused on innovation and user satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Great team culture with potential for career advancement.
- Why this job: Kickstart your career in tech while helping others solve their IT issues.
- Qualifications: Basic IT knowledge and a passion for customer service.
The predicted salary is between 25000 - 35000 £ per year.
For more information about this role please apply, or email Earl Amaglo on eamaglo@pg-rec.com who will be able to provide more details on the opportunity.
Many thanks, Premier Group
Deskside Support Engineer (Level 1) employer: Premier Group Recruitment
Contact Detail:
Premier Group Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deskside Support Engineer (Level 1)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech field and let them know you're on the hunt for a Deskside Support Engineer role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Brush up on common technical questions and scenarios you might face as a Level 1 engineer. Practising with a friend can help us feel more confident when it’s our turn to shine.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation. It shows we’re genuinely interested and keeps us fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed that you won’t find anywhere else.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Deskside Support Engineer role. Highlight relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. We love seeing enthusiasm and personality!
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough proofread. Typos and errors can make a bad impression. We want to see your attention to detail right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Let’s get your journey started!
How to prepare for a job interview at Premier Group Recruitment
✨Know Your Tech Basics
As a Deskside Support Engineer, you'll need to be familiar with common hardware and software issues. Brush up on troubleshooting techniques for operating systems, network connectivity, and basic hardware repairs. This knowledge will help you answer technical questions confidently.
✨Showcase Your Communication Skills
In this role, you'll be interacting with users who may not be tech-savvy. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for providing excellent support.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully resolved technical issues. Be ready to walk the interviewer through your thought process and the steps you took to find a solution.
✨Research the Company Culture
Understanding the company culture at Premier Group can give you an edge. Look into their values and work environment. Tailor your responses to align with their culture, showing that you're not just a fit for the role but also for the team.