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- Tasks: Support branch operations and ensure excellent customer service while driving sales and efficiency.
- Company: Join Duchy Timber, a leading player in the timber and merchanting sector.
- Benefits: Competitive salary, Monday to Friday hours, Christmas shutdown, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with free on-site parking and 24-hour support.
- Why this job: Step into a key role and make a real impact on branch success and team performance.
- Qualifications: Experience in timber or construction supply, with leadership potential and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and hands-on Assistant Branch Manager to join our team at Duchy Timber. This is a fantastic opportunity for an experienced individual within the timber or merchanting sector to take the next step in their career and play a key role in supporting the day-to-day running and ongoing success of the branch.
Working closely with the Branch Manager, you will support all aspects of branch operations, ensuring high standards of customer service, operational efficiency, and team performance, while contributing to the overall commercial success of the branch.
What you’ll do…
- Support the Branch Manager in the day-to-day running of the branch.
- Ensure excellent customer service is delivered at all times and build strong relationships with both new and existing customers.
- Support sales activity, including trade counter, customer account management, and identifying opportunities to grow business.
- Assist in achieving branch targets, including sales, margin, and profitability.
- Support stock control, including stock checks, stock accuracy, and supporting ordering processes.
- Support yard operations and transport coordination, ensuring all are running correctly and efficiently.
- Promote and ensure compliance with health & safety procedures, maintaining a safe working environment across the branch.
- Support recruitment, onboarding, and general people management activities within the branch.
- Help drive operational efficiency, continuous improvement, and overall branch performance.
- Work collaboratively with internal teams and wider group functions.
- Other duties as required, in line with the responsibilities of the Assistant Branch Manager role.
What we are looking for…
- Experience within the timber, builders merchant, or construction supply industry.
- Previous supervisory or team leadership experience, or readiness to step into a management role.
- Understanding of branch operations, including sales, stock control, and customer service.
- Commercial awareness and a proactive approach to driving performance.
- Excellent communication and organisational skills.
- Hands-on approach with the ability to work in a fast-paced environment.
- Strong problem-solving skills and ability to make decisions when required.
- Good understanding of health & safety requirements within this environment.
What we offer…
- Competitive salary (dependent on experience).
- Monday – Friday working pattern.
- Christmas shutdown.
- Opportunities for career progression within the Group.
- Access to a 24-hour Employee Assistance Programme.
- Free on-site parking.
Applicants must have the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role at this time.
Assistant Branch Manager, Duchy Timber, Cornwall in England employer: Premier Forest Group
Contact Detail:
Premier Forest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager, Duchy Timber, Cornwall in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the timber or construction supply industry. You never know who might have a lead on the perfect Assistant Branch Manager role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Duchy Timber and understanding their operations. Show them you’re not just another candidate; demonstrate your knowledge of their business and how you can contribute to their success.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios related to branch operations and customer service, and be ready to discuss how you would handle them. This will show your hands-on approach and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Branch Manager, Duchy Timber, Cornwall in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Branch Manager role. Highlight your background in the timber or merchanting sector, and don’t forget to showcase any supervisory experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Duchy Timber. Mention specific examples of how you've supported branch operations or improved customer service in previous roles.
Show Off Your Communication Skills: Since this role involves building relationships with customers and team members, make sure your application demonstrates your excellent communication skills. Use clear and concise language, and keep it friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Premier Forest Group
✨Know Your Timber Stuff
Make sure you brush up on your knowledge of the timber and merchanting sector. Be ready to discuss industry trends, products, and how they relate to customer needs. This shows you're not just interested in the role but also passionate about the field.
✨Showcase Your Leadership Skills
Since this role involves supporting the Branch Manager and leading a team, prepare examples of your previous supervisory experiences. Think of specific situations where you successfully managed a team or improved performance, and be ready to share those stories.
✨Customer Service is Key
Duchy Timber values excellent customer service, so come prepared with examples of how you've gone above and beyond for customers in the past. Highlight your ability to build relationships and resolve issues effectively.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions or handle unexpected challenges. Show them you can think on your feet and maintain operational efficiency under pressure.