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- Tasks: Support branch operations and ensure top-notch customer service while driving sales.
- Company: Join Duchy Timber, a leading name in the timber and merchanting sector.
- Benefits: Competitive salary, Monday to Friday hours, Christmas shutdown, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with a focus on health and safety.
- Why this job: Step into a key role and make a real impact on branch success.
- Qualifications: Experience in timber or construction supply, with leadership potential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a motivated and hands-on Assistant Branch Manager to join our team at Duchy Timber. This is a fantastic opportunity for an experienced individual within the timber or merchanting sector to take the next step in their career and play a key role in supporting the day-to-day running and ongoing success of the branch.
Working closely with the Branch Manager, you will support all aspects of branch operations, ensuring high standards of customer service, operational efficiency, and team performance, while contributing to the overall commercial success of the branch.
What you’ll do…
- Support the Branch Manager in the day-to-day running of the branch.
- Ensure excellent customer service is delivered at all times and build strong relationships with both new and existing customers.
- Support sales activity, including trade counter, customer account management, and identifying opportunities to grow business.
- Assist in achieving branch targets, including sales, margin, and profitability.
- Support stock control, including stock checks, stock accuracy, and supporting ordering processes.
- Support yard operations and transport coordination, ensuring all are running correctly and efficiently.
- Promote and ensure compliance with health & safety procedures, maintaining a safe working environment across the branch.
- Support recruitment, onboarding, and general people management activities within the branch.
- Help drive operational efficiency, continuous improvement, and overall branch performance.
- Work collaboratively with internal teams and wider group functions.
- Other duties as required, in line with the responsibilities of the Assistant Branch Manager role.
What we are looking for…
- Experience within the timber, builders merchant, or construction supply industry.
- Previous supervisory or team leadership experience, or readiness to step into a management role.
- Understanding of branch operations, including sales, stock control, and customer service.
- Commercial awareness and a proactive approach to driving performance.
- Excellent communication and organisational skills.
- Hands-on approach with the ability to work in a fast-paced environment.
- Strong problem-solving skills and ability to make decisions when required.
- Good understanding of health & safety requirements within this environment.
What we offer…
- Competitive salary (dependent on experience).
- Monday – Friday working pattern.
- Christmas shutdown.
- Opportunities for career progression within the Group.
- Access to a 24-hour Employee Assistance Programme.
- Free on-site parking.
Applicants must have the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role at this time.
Assistant Branch Manager, Duchy Timber, Cornwall employer: Premier Forest Group
Contact Detail:
Premier Forest Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager, Duchy Timber, Cornwall
✨Tip Number 1
Network like a pro! Reach out to your connections in the timber or merchanting sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Duchy Timber and its operations. Show us you’re genuinely interested in the role and how you can contribute to the branch’s success.
✨Tip Number 3
Practice your answers to common interview questions, especially around customer service and team management. We want to see how you handle real-life scenarios!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and show us you’re really keen on the position.
We think you need these skills to ace Assistant Branch Manager, Duchy Timber, Cornwall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Branch Manager role. Highlight your experience in the timber or merchanting sector and any supervisory roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our branch's success. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving customer service or boosting sales, we love to see concrete examples of how you've made a difference in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Premier Forest Group
✨Know Your Timber
Make sure you brush up on your knowledge of the timber and merchanting sector. Be ready to discuss trends, challenges, and opportunities in the industry. This shows you're not just interested in the role but also passionate about the field.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed operations. Highlight how you supported sales activities or improved customer service, as this aligns perfectly with what Duchy Timber is looking for.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a fast-paced environment. Discuss your approach to problem-solving and decision-making, especially in relation to stock control or health & safety compliance.
✨Ask Insightful Questions
Prepare thoughtful questions about the branch's operations, team dynamics, and future goals. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.