Customer Account Manager in Worcester

Customer Account Manager in Worcester

Worcester Full-Time 40000 - 50000 £ / year (est.) Home office possible
Premier Foods

At a Glance

  • Tasks: Manage key wholesale grocery accounts and drive profitable growth through collaboration.
  • Company: Join Premier Foods, a leading UK food business with iconic brands.
  • Benefits: Competitive salary, car allowance, bonus, and extensive training opportunities.
  • Other info: Inclusive culture that values authenticity and supports disability inclusion.
  • Why this job: Make an impact in a people-first environment while developing your career.
  • Qualifications: Experience in FMCG or grocery, strong P&L management skills.

The predicted salary is between 40000 - 50000 £ per year.

Homebased Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much-loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow.

Role purpose We're now looking for a Customer Account Manager - Wholesale to join our Grocery team within the Sweet Treats business unit. In this role, you'll take full ownership of key wholesale grocery customers, developing and delivering joint business plans that drive sustainable, profitable growth for both Premier Foods and our customers. This is a high-impact, commercially focused role where you'll combine strong customer relationships, P&L ownership and cross-functional collaboration to deliver results in a warm, people-first environment.

What you'll be doing:

  • Owning and delivering Joint Business Plans across key wholesale customers, including Bestway, Unitas, NBC and Sugro
  • Managing full P&L responsibility, driving profitable growth for both Premier Foods and customers
  • Building and maintaining strong, collaborative relationships with buying groups and individual members
  • Leading promotional planning and negotiations, ensuring activity is delivered, evaluated and optimised
  • Driving accurate sales forecasting, working closely with Supply Chain, Finance and Forecasting teams
  • Partnering with Marketing and Category teams to close distribution gaps and deliver new product launches
  • Managing pricing structures and delivering cost increases in line with commercial guidelines
  • Reviewing end-to-end initiatives to improve ROI, trade spend and overall profitability
  • Coaching and developing Customer Account Executives within the wholesale team

What we need from you:

  • Proven commercial experience within FMCG, grocery or wholesale environments
  • Strong P&L management and commercial awareness
  • Experience of building and delivering Joint Business Plans
  • Confident, fact-based negotiator with a collaborative approach
  • Strong relationship-building skills, both internally and externally
  • Excellent planning, organisation and time-management capability
  • A team-focused mindset, comfortable working cross-functionally at all levels
  • A growth-oriented, curious approach, aligned to Premier Foods values

What we offer in return:

  • Competitive salary
  • Car Allowance
  • Bonus
  • Holiday Purchase Scheme
  • Sharesave Scheme
  • EV Car Scheme
  • Private Medical
  • Up to 7.5% pension
  • Life assurance
  • Wide range of online and in-house training
  • Access to an employee discount scheme, with access to hundreds of nationwide retailers

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.

Customer Account Manager in Worcester employer: Premier Foods

At Premier Foods, we pride ourselves on being a people-first employer, offering a warm and inclusive work culture that values authenticity and individuality. As a Customer Account Manager, you'll enjoy competitive benefits including a car allowance, bonus opportunities, and extensive training programmes, all while working with some of the UK's most beloved brands in a role that fosters professional growth and collaboration across teams.
Premier Foods

Contact Detail:

Premier Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Worcester

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Premier Foods on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Premier Foods' brands and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and values.

✨Tip Number 3

Practice your negotiation skills! Since the role involves P&L management and negotiations, think of scenarios where you can demonstrate your ability to drive profitable growth and build strong relationships.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Premier Foods. Let’s get you that Customer Account Manager role!

We think you need these skills to ace Customer Account Manager in Worcester

P&L Management
Commercial Awareness
Joint Business Planning
Negotiation Skills
Relationship Building
Sales Forecasting
Cross-Functional Collaboration
Planning and Organisation
Time Management
Coaching and Development
Growth Mindset
FMCG Experience
Wholesale Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience in FMCG and P&L management, and don’t forget to showcase those strong relationship-building skills we’re after!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Premier Foods. Mention specific examples of how you've successfully managed joint business plans or built strong customer relationships.

Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use numbers and facts to demonstrate your impact, like how you drove profitable growth or improved ROI in previous positions.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at Premier Foods

✨Know Your Numbers

As a Customer Account Manager, you'll need to demonstrate your understanding of P&L management. Brush up on key financial metrics and be ready to discuss how you've driven profitable growth in previous roles. This shows you’re not just about relationships but also about the bottom line.

✨Master Joint Business Plans

Familiarise yourself with the concept of Joint Business Plans, as this is crucial for the role. Prepare examples of how you've successfully developed and delivered these plans in the past. Highlighting your experience here will show that you can hit the ground running.

✨Build Rapport with the Interviewers

Since relationship-building is key in this role, practice your interpersonal skills before the interview. Be friendly, engage with your interviewers, and show genuine interest in their experiences at Premier Foods. This will help you stand out as a team player who fits into their warm, people-first environment.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your negotiation skills and ability to manage cross-functional teams. Think of specific situations where you’ve successfully navigated challenges or optimised promotional planning. This will showcase your problem-solving abilities and collaborative mindset.

Customer Account Manager in Worcester
Premier Foods
Location: Worcester

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