At a Glance
- Tasks: Lead customer growth for iconic brands like Mr Kipling and Bisto.
- Company: Join Premier Foods, a top UK food business with a diverse portfolio.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and private medical.
- Other info: Inclusive culture that values authenticity and supports disability inclusion.
- Why this job: Make an impact on beloved brands while driving innovation and growth.
- Qualifications: Experience in FMCG account management and strong negotiation skills.
The predicted salary is between 60000 - 75000 £ per year.
Permanent, Full Time Home-based position. Join Premier Foods — where people, brands and purpose come together. We’re proud to be one of the UK’s largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain’s best‑loved brands, found in 94% of households nationwide, making us one of the UK’s top three ambient food suppliers.
You’ll lead our Waitrose Grocery business while also developing our presence within Marks & Spencer.
What You’ll Be Doing
- Own full P&L responsibility, delivering against key financial targets
- Lead the development and delivery of Joint Business Plans (JBPs) and promotional strategies
- Drive supplier planning that unlocks growth through strong execution
- Lead internal and external performance reviews, identifying risks and opportunities
- Negotiate and deliver impactful promotional programmes and range plans
- Drive innovation and NPD success, using strong influencing and selling skills
- Deliver accurate forecasts in partnership with Supply Chain and Finance
- Collaborate with Marketing and Category to close distribution gaps and win new business
- Ensure pricing and promotional strategies are effectively executed
- Manage account planning, financial tracking and commercial performance
What we’re looking for
- Strong experience in customer account management within FMCG
- Proven ability to influence and negotiate at a senior level
- Strong commercial awareness and data‑led decision‑making
- Experience building winning relationships with customers and stakeholders
- Strong cross‑functional collaboration skills
- Confident communicator with the ability to lead and inspire
What We Offer You In Return
- Competitive salary + car allowance
- Annual bonus scheme
- 25 days holiday + bank holidays
- Holiday Purchase Scheme
- Sharesave Scheme
- EV Car Scheme
- Pension & life assurance
- Private medical
- Access to wellbeing resources and colleague networks
At Premier Foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
Senior Customer Growth Manager - Waitrose & M&S employer: Premier Foods
At Premier Foods, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusion and individuality. As a Senior Customer Growth Manager, you'll enjoy competitive benefits including a generous salary, annual bonus scheme, and access to wellbeing resources, all while leading the growth of iconic brands in a supportive environment that fosters professional development and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Growth Manager - Waitrose & M&S
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector, especially those who have experience with Waitrose or M&S. A friendly chat can open doors and give you insider info that could set you apart.
✨Tip Number 2
Prepare for the interview by researching Premier Foods and their brands. Show us you know your stuff about Mr Kipling and Bisto! Tailor your answers to highlight how your experience aligns with their goals.
✨Tip Number 3
Practice your negotiation skills! Since this role involves influencing at a senior level, think of scenarios where you've successfully negotiated in the past. We want to see that you can drive impactful promotional programmes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Customer Growth Manager - Waitrose & M&S
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Customer Growth Manager role. Highlight your experience in customer account management and any relevant achievements that showcase your ability to influence and negotiate at a senior level.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've driven growth in previous positions and how you can bring that expertise to our Waitrose and M&S accounts.
Showcase Your Commercial Awareness:In your application, demonstrate your strong commercial awareness. Share insights on how data-led decision-making has influenced your past successes and how you plan to apply that knowledge to deliver against key financial targets.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Premier Foods
✨Know Your Numbers
As a Senior Customer Growth Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to P&L responsibility and be ready to discuss how you've met financial targets in previous roles. This shows you understand the business side of things.
✨Master the Art of Negotiation
Since this role involves influencing and negotiating at a senior level, prepare examples of successful negotiations you've led. Think about the strategies you used and the outcomes achieved. This will highlight your ability to drive impactful promotional programmes.
✨Showcase Your Collaborative Spirit
Collaboration is key in this position. Be prepared to talk about how you've worked cross-functionally in the past. Share specific instances where your collaboration with marketing or supply chain led to successful outcomes, as this will resonate well with the interviewers.
✨Communicate with Confidence
As a confident communicator, you’ll need to inspire others. Practice articulating your thoughts clearly and assertively. Consider doing mock interviews with friends or colleagues to refine your delivery and ensure you come across as a strong leader during the actual interview.
