Customer Account Manager in Peterborough

Customer Account Manager in Peterborough

Peterborough Full-Time 40000 - 50000 £ / year (est.) Home office possible
Premier Foods

At a Glance

  • Tasks: Manage key wholesale grocery accounts and drive profitable growth through collaboration.
  • Company: Join Premier Foods, a leading UK food business with iconic brands.
  • Benefits: Competitive salary, car allowance, bonus, and extensive training opportunities.
  • Other info: Inclusive culture that values authenticity and supports disability inclusion.
  • Why this job: Make an impact in a people-first environment while developing your career.
  • Qualifications: Experience in FMCG or grocery, strong P&L management skills.

The predicted salary is between 40000 - 50000 £ per year.

Homebased Permanent, Full Time

Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers.

Role purpose

We're now looking for a Customer Account Manager - Wholesale to join our Grocery team within the Sweet Treats business unit. In this role, you'll take full ownership of key wholesale grocery customers, developing and delivering joint business plans that drive sustainable, profitable growth for both Premier Foods and our customers. This is a high-impact, commercially focused role where you'll combine strong customer relationships, P&L ownership and cross-functional collaboration to deliver results in a warm, people-first environment.

What you'll be doing:

  • Owning and delivering Joint Business Plans across key wholesale customers, including Bestway, Unitas, NBC and Sugro
  • Managing full P&L responsibility, driving profitable growth for both Premier Foods and customers
  • Building and maintaining strong, collaborative relationships with buying groups and individual members
  • Leading promotional planning and negotiations, ensuring activity is delivered, evaluated and optimised
  • Driving accurate sales forecasting, working closely with Supply Chain, Finance and Forecasting teams
  • Partnering with Marketing and Category teams to close distribution gaps and deliver new product launches
  • Managing pricing structures and delivering cost increases in line with commercial guidelines
  • Reviewing end-to-end initiatives to improve ROI, trade spend and overall profitability
  • Coaching and developing Customer Account Executives within the wholesale team

What we need from you:

  • Proven commercial experience within FMCG, grocery or wholesale environments
  • Strong P&L management and commercial awareness
  • Experience of building and delivering Joint Business Plans
  • Confident, fact-based negotiator with a collaborative approach
  • Strong relationship-building skills, both internally and externally
  • Excellent planning, organisation and time-management capability
  • A team-focused mindset, comfortable working cross-functionally at all levels
  • A growth-oriented, curious approach, aligned to Premier Foods values

What we offer in return:

  • Competitive salary
  • Car Allowance
  • Bonus
  • Holiday Purchase Scheme
  • Sharesave Scheme
  • EV Car Scheme
  • Private Medical
  • Up to 7.5% pension
  • Life assurance
  • Wide range of online and in-house training
  • Access to an employee discount scheme, with access to hundreds of nationwide retailers

At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.

Customer Account Manager in Peterborough employer: Premier Foods

At Premier Foods, we pride ourselves on being a people-first employer, offering a warm and inclusive work culture that values authenticity and individuality. As a Customer Account Manager, you'll enjoy competitive benefits including a car allowance, bonus opportunities, and extensive training programmes, all while working with some of the UK's most beloved brands in a role that fosters professional growth and collaboration across teams.
Premier Foods

Contact Detail:

Premier Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Peterborough

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Premier Foods. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Premier Foods, their brands, and recent news. Show them you’re not just another candidate but someone genuinely interested in their mission.

✨Tip Number 3

Practice your negotiation skills! As a Customer Account Manager, you'll need to be confident and fact-based. Role-play with a friend or use online resources to sharpen those skills before the big day.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Premier Foods family.

We think you need these skills to ace Customer Account Manager in Peterborough

P&L Management
Commercial Awareness
Joint Business Planning
Negotiation Skills
Relationship Building
Sales Forecasting
Cross-Functional Collaboration
Planning and Organisation
Time Management
Coaching and Development
Growth Mindset
FMCG Experience
Wholesale Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience in FMCG and P&L management, as well as any successful joint business plans you've delivered. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Premier Foods and how you can contribute to our sweet treats business unit. Be sure to mention your relationship-building skills and collaborative approach.

Showcase Your Achievements: When filling out your application, don't just list your responsibilities—show us your achievements! Use specific examples of how you've driven profitable growth or improved ROI in previous roles. Numbers speak volumes, so include them where you can!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!

How to prepare for a job interview at Premier Foods

✨Know Your Numbers

As a Customer Account Manager, you'll need to demonstrate your strong P&L management skills. Brush up on key financial metrics and be ready to discuss how you've driven profitable growth in previous roles. This shows you understand the commercial side of the business.

✨Build Relationships

Premier Foods values strong relationship-building skills. Prepare examples of how you've successfully collaborated with customers or internal teams. Highlight your ability to negotiate and maintain partnerships, as this will be crucial in your role.

✨Master Joint Business Plans

Familiarise yourself with the concept of Joint Business Plans. Be prepared to discuss how you've developed and delivered these plans in the past. Show that you can align goals with customers for mutual growth, which is key for this position.

✨Show Your Growth Mindset

Premier Foods is looking for a growth-oriented approach. Share instances where you've embraced challenges or learned from setbacks. This demonstrates your curiosity and willingness to adapt, aligning with the company's values.

Customer Account Manager in Peterborough
Premier Foods
Location: Peterborough

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