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- Tasks: Manage key wholesale customers and drive profitable growth through collaborative business plans.
- Company: Join Premier Foods, a leading UK food business with iconic brands.
- Benefits: Competitive salary, car allowance, bonus, and extensive training opportunities.
- Other info: Inclusive culture that values authenticity and supports disability inclusion.
- Why this job: Make an impact in a people-first environment while developing your career.
- Qualifications: Experience in FMCG or grocery, strong P&L management, and relationship-building skills.
The predicted salary is between 40000 - 50000 £ per year.
Homebased Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much-loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow.
Role purpose We're now looking for a Customer Account Manager - Wholesale to join our Grocery team within the Sweet Treats business unit. In this role, you'll take full ownership of key wholesale grocery customers, developing and delivering joint business plans that drive sustainable, profitable growth for both Premier Foods and our customers. This is a high-impact, commercially focused role where you'll combine strong customer relationships, P&L ownership and cross-functional collaboration to deliver results in a warm, people-first environment.
What you'll be doing:
- Owning and delivering Joint Business Plans across key wholesale customers, including Bestway, Unitas, NBC and Sugro
- Managing full P&L responsibility, driving profitable growth for both Premier Foods and customers
- Building and maintaining strong, collaborative relationships with buying groups and individual members
- Leading promotional planning and negotiations, ensuring activity is delivered, evaluated and optimised
- Driving accurate sales forecasting, working closely with Supply Chain, Finance and Forecasting teams
- Partnering with Marketing and Category teams to close distribution gaps and deliver new product launches
- Managing pricing structures and delivering cost increases in line with commercial guidelines
- Reviewing end-to-end initiatives to improve ROI, trade spend and overall profitability
- Coaching and developing Customer Account Executives within the wholesale team
What we need from you:
- Proven commercial experience within FMCG, grocery or wholesale environments
- Strong P&L management and commercial awareness
- Experience of building and delivering Joint Business Plans
- Confident, fact-based negotiator with a collaborative approach
- Strong relationship-building skills, both internally and externally
- Excellent planning, organisation and time-management capability
- A team-focused mindset, comfortable working cross-functionally at all levels
- A growth-oriented, curious approach, aligned to Premier Foods values
What we offer in return:
- Competitive salary
- Car Allowance
- Bonus
- Holiday Purchase Scheme
- Sharesave Scheme
- EV Car Scheme
- Private Medical
- Up to 7.5% pension
- Life assurance
- Wide range of online and in-house training
- Access to an employee discount scheme, with access to hundreds of nationwide retailers
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome. We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
Locations
Customer Account Manager in Norfolk, Norwich employer: Premier Foods
Contact Detail:
Premier Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager in Norfolk, Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Premier Foods. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Premier Foods, their brands, and recent news. Show them you’re not just another candidate but someone genuinely interested in their mission.
✨Tip Number 3
Practice your negotiation skills! As a Customer Account Manager, you'll need to be confident and fact-based. Role-play with a friend or use online resources to sharpen those skills before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Premier Foods family.
We think you need these skills to ace Customer Account Manager in Norfolk, Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your experience in FMCG and P&L management, as these are key for us. Use specific examples that showcase your skills in building relationships and delivering joint business plans.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for the food industry and how your values align with ours at Premier Foods. Don’t forget to mention your collaborative approach and any relevant achievements that demonstrate your commercial awareness.
Showcase Your Negotiation Skills: Since this role involves negotiations, it’s important to highlight your experience in this area. Provide examples of successful negotiations you've led, especially in a wholesale or grocery context. We love a confident, fact-based negotiator!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Premier Foods
✨Know Your Numbers
As a Customer Account Manager, you'll need to demonstrate your strong P&L management skills. Brush up on key financial metrics and be ready to discuss how you've driven profitable growth in previous roles. This shows you understand the commercial side of the business.
✨Build Rapport
Relationship-building is crucial in this role. Before the interview, think about how you can connect with the interviewer. Share stories that highlight your collaborative approach and how you've successfully managed relationships with customers or internal teams.
✨Prepare Joint Business Plans
Since you'll be responsible for delivering Joint Business Plans, come prepared with examples of plans you've developed in the past. Be ready to discuss the strategies you used and the outcomes achieved, as this will showcase your experience and strategic thinking.
✨Showcase Your Negotiation Skills
Negotiation is key in this position. Prepare to discuss specific instances where you've successfully negotiated terms or resolved conflicts. Highlight your fact-based approach and how it led to win-win outcomes for all parties involved.