Senior Customer Business Manager in Liverpool
Senior Customer Business Manager

Senior Customer Business Manager in Liverpool

Liverpool Full-Time 60000 - 75000 £ / year (est.) No home office possible
Premier Foods

At a Glance

  • Tasks: Lead commercial relationships and drive strategic growth initiatives with key partners.
  • Company: Join Premier Foods, a leading UK food business with iconic brands.
  • Benefits: Competitive salary, bonus scheme, generous holiday, and private medical.
  • Why this job: Shape the future of beloved brands and make a real impact in the food industry.
  • Qualifications: Experience in account management and strong negotiation skills required.
  • Other info: Inclusive culture that values authenticity and supports personal growth.

The predicted salary is between 60000 - 75000 £ per year.

Homebased Permanent, Full Time Join Premier Foods - where people, brands and purpose come together. We're proud to be one of the UK's largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain's best-loved brands, found in 94% of households nationwide, making us one of the UK's top three ambient food suppliers. From much-loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites - and continues to grow.

Role Purpose

As our Senior Customer Business Manager, you'll lead the commercial relationship with one of Premier Foods' most significant Foodservice partners - Brakes/Sysco. You'll drive joint business planning, commercial negotiations, performance reviews and strategic growth initiatives across all categories. This senior role has full P&L ownership and is pivotal in shaping sustainable, long-term success for both Premier Foods and our customers.

What you'll be doing

  • Delivering full P&L accountability, hitting targeted fiscal measures through brilliant commercial execution.
  • Shaping and leading joint business plans, promotional strategy and range optimisation with Brakes/Sysco.
  • Conducting insightful internal and external performance reviews, identifying risks and unlocking new opportunities.
  • Managing annual account plans aligned to broader commercial and corporate objectives.
  • Representing Premier Foods at Foodservice trade events, food shows, conferences and key networking forums.
  • Partnering with the End User team to drive pull-through growth from free trade and contracted customers.
  • Delivering innovation targets and champion NPD through creative, persistent selling.
  • Overseeing promotional forecasting, delivery and evaluation, ensuring operational excellence.
  • Improving forecast accuracy alongside Supply Chain, Finance and Commercial Planning teams.
  • Working with Marketing & Category to fix distribution gaps, drive new business and land NPD successfully.
  • Maintaining strong commercial hygiene, including timely ledger query management.
  • Bringing our values to life every day - aiming higher, staying agile and respecting and encouraging others.

What we need from you

  • Proven account management experience within FMCG or Foodservice.
  • Strong commercial negotiation capability and confidence working with senior stakeholders.
  • Experience managing P&Ls and delivering against commercial targets.
  • Strategic thinker with sharp execution and an eye for continuous improvement.
  • A collaborative, relationship-focused approach aligned with our inclusive, people-first culture.
  • Someone who embraces agility, growth and curiosity - key behaviours that help our people thrive.

What we offer you in return

At Premier Foods, we're committed to creating an environment where everyone feels supported, valued and able to grow. You'll benefit from:

  • Competitive salary + car allowance
  • Annual bonus scheme
  • 25 days holiday + bank holidays
  • Holiday Purchase Scheme
  • Sharesave Scheme
  • EV Car Scheme
  • Pension & life assurance
  • Private medical
  • Access to wellbeing resources and colleague networks

At Premier Foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.

We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.

Senior Customer Business Manager in Liverpool employer: Premier Foods

At Premier Foods, we pride ourselves on being a leading employer in the UK food industry, offering a supportive and inclusive work environment where every colleague can thrive. As a Senior Customer Business Manager, you'll enjoy competitive benefits including a generous salary, annual bonus scheme, and access to wellbeing resources, all while working with some of the nation's most beloved brands. Our commitment to employee growth and a people-first culture ensures that you will have ample opportunities to develop your career while making a meaningful impact in the foodservice sector.
Premier Foods

Contact Detail:

Premier Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Customer Business Manager in Liverpool

✨Tip Number 1

Network like a pro! Get out there and connect with people in the foodservice industry. Attend trade events, conferences, and networking forums to meet potential employers and showcase your skills.

✨Tip Number 2

Prepare for those interviews! Research Premier Foods and their brands thoroughly. Understand their values and how you can contribute to their success as a Senior Customer Business Manager.

✨Tip Number 3

Showcase your P&L management experience. Be ready to discuss specific examples of how you've driven commercial success in previous roles. Numbers speak volumes!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Senior Customer Business Manager in Liverpool

Account Management
Commercial Negotiation
P&L Management
Strategic Thinking
Performance Review
Joint Business Planning
Promotional Strategy
Relationship Building
Agility
Collaboration
Data Analysis
Operational Excellence
Innovation Delivery
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Senior Customer Business Manager role. Highlight your experience in account management, P&L ownership, and commercial negotiations. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about joining Premier Foods and how you can contribute to our success. Be sure to mention specific examples from your past that demonstrate your strategic thinking and relationship-building skills.

Showcase Your Achievements: When detailing your work experience, focus on your achievements rather than just responsibilities. Use numbers and metrics where possible to illustrate your impact. We love seeing how you’ve driven growth and improved performance in previous roles!

Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at Premier Foods

✨Know Your Numbers

As a Senior Customer Business Manager, you'll be handling P&L accountability. Brush up on your financial metrics and be ready to discuss how you've successfully managed budgets in the past. This shows you understand the commercial side of the role.

✨Showcase Your Negotiation Skills

Prepare examples of successful negotiations you've led, especially with senior stakeholders. Highlight your approach to building relationships and achieving win-win outcomes, as this is crucial for driving joint business planning with partners like Brakes/Sysco.

✨Be a Strategic Thinker

Demonstrate your ability to think strategically by discussing how you've identified risks and unlocked new opportunities in previous roles. Use specific examples that align with the responsibilities of shaping promotional strategies and optimising ranges.

✨Embrace the Company Culture

Familiarise yourself with Premier Foods' values and culture. Be prepared to discuss how you embody agility, growth, and collaboration in your work. Showing that you align with their people-first approach will make you a standout candidate.

Senior Customer Business Manager in Liverpool
Premier Foods
Location: Liverpool

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