At a Glance
- Tasks: Lead the Waitrose Grocery business and develop strategies for Marks & Spencer.
- Company: Join Premier Foods, a top UK food business with iconic brands.
- Benefits: Competitive salary, bonus scheme, 25 days holiday, and private medical.
- Other info: Inclusive culture that values authenticity and supports disability inclusion.
- Why this job: Make an impact on beloved brands and drive innovation in the food industry.
- Qualifications: Experience in FMCG account management and strong negotiation skills.
The predicted salary is between 60000 - 75000 £ per year.
Permanent, Full Time Home-based position. Join Premier Foods — where people, brands and purpose come together. We’re proud to be one of the UK’s largest listed food businesses, with over 4,000 colleagues across 13 sites shaping the future of some of Britain’s best‑loved brands, found in 94% of households nationwide, making us one of the UK’s top three ambient food suppliers. From much‑loved household names such as Mr Kipling, Bisto, Oxo, Batchelors and Sharwoods, to our recently welcomed brands Fuel10k and Merchant Gourmet, our portfolio is packed with iconic favourites — and continues to grow.
You’ll lead our Waitrose Grocery business while also developing our presence within Marks & Spencer.
What You’ll Be Doing
- Own full P&L responsibility, delivering against key financial targets
- Lead the development and delivery of Joint Business Plans (JBPs) and promotional strategies
- Drive supplier planning that unlocks growth through strong execution
- Lead internal and external performance reviews, identifying risks and opportunities
- Negotiate and deliver impactful promotional programmes and range plans
- Drive innovation and NPD success, using strong influencing and selling skills
- Deliver accurate forecasts in partnership with Supply Chain and Finance
- Collaborate with Marketing and Category to close distribution gaps and win new business
- Ensure pricing and promotional strategies are effectively executed
- Manage account planning, financial tracking and commercial performance
What we’re looking for
- Strong experience in customer account management within FMCG
- Proven ability to influence and negotiate at a senior level
- Strong commercial awareness and data‑led decision‑making
- Experience building winning relationships with customers and stakeholders
- Strong cross‑functional collaboration skills
- Confident communicator with the ability to lead and inspire
What We Offer You In Return
- Competitive salary + car allowance
- Annual bonus scheme
- 25 days holiday + bank holidays
- Holiday Purchase Scheme
- Sharesave Scheme
- EV Car Scheme
- Pension & life assurance
- Private medical
- Access to wellbeing resources and colleague networks
At Premier foods we believe in inclusion, authenticity and individuality. We aim to ensure all existing and future colleagues are given equitable opportunities and are respected, valued and encouraged to bring their true authentic selves to work no matter who they are, what they look like, who they love or what they believe in. Our culture is one where everyone is welcome.
We're proud to be a Disability Smart employer and are committed to supporting disability inclusion throughout our recruitment process. If you experience any access issues or require reasonable adjustments at any stage, please let us know so we can ensure you have the support you need.
Senior Customer Business Manager in England employer: Premier Foods
At Premier Foods, we pride ourselves on being an inclusive and dynamic employer, offering a supportive work culture that values authenticity and individuality. As a Senior Customer Business Manager, you'll enjoy competitive benefits including a car allowance, annual bonus scheme, and access to wellbeing resources, all while leading the charge for some of the UK's most beloved food brands. With ample opportunities for professional growth and a commitment to diversity, Premier Foods is an excellent place to build a meaningful career in the heart of the FMCG sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Business Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the FMCG sector, especially those who have experience with Premier Foods. A friendly chat can open doors and give you insider info that could make all the difference.
✨Tip Number 2
Prepare for the interview by researching Premier Foods' brands and recent developments. Show us you’re not just another candidate; demonstrate your passion for their products and how you can contribute to their growth.
✨Tip Number 3
Practice your negotiation skills! Since this role involves influencing at a senior level, consider role-playing scenarios with a friend or mentor. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Customer Business Manager in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Customer Business Manager role. Highlight your experience in customer account management and any relevant achievements that showcase your ability to influence and negotiate at a senior level.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Premier Foods and how your skills align with our values. Don’t forget to mention your experience with Joint Business Plans and promotional strategies.
Showcase Your Commercial Awareness:In your application, demonstrate your strong commercial awareness and data-led decision-making. We want to see how you've used these skills in past roles to drive growth and deliver results.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Premier Foods
✨Know Your Numbers
As a Senior Customer Business Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to P&L responsibility and be ready to discuss how you've met financial targets in the past. Use specific examples to show your data-led decision-making skills.
✨Master the Art of Negotiation
Negotiation is crucial for this role, so prepare by reviewing successful strategies you've used before. Think about how you can influence stakeholders and customers effectively. Practise articulating your approach to negotiating promotional programmes and range plans.
✨Showcase Your Collaborative Spirit
This position requires strong cross-functional collaboration skills. Be prepared to share examples of how you've worked with different teams, like Marketing and Supply Chain, to achieve common goals. Highlight any successful Joint Business Plans (JBPs) you've developed.
✨Communicate with Confidence
As a confident communicator, you’ll need to inspire others. Practise your storytelling skills to convey your experiences and successes clearly. Think about how you can lead discussions during performance reviews and how you can close distribution gaps effectively.
