Customer Account Manager

Customer Account Manager

St Albans Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
Premier Foods

At a Glance

  • Tasks: Manage high-street retail accounts, focusing on profitability and promotional programmes.
  • Company: Join Premier Foods, a leading UK food manufacturer with a rich heritage.
  • Benefits: Enjoy bonuses, private medical insurance, and an employee discount platform.
  • Why this job: Be part of a mission-driven company that values growth, inclusivity, and professional development.
  • Qualifications: Experience in FMCG account management and strong interpersonal skills required.
  • Other info: Work from home in a supportive environment that encourages individuality.

The predicted salary is between 36000 - 60000 £ per year.

Social network you want to login/join with:

Customer Account Manager (High Street Discounters)

Homebased, permanent

Due to growth, we have a newly created exciting role to work on our well-known high-street retail discounter accounts. You will have exclusive P&L ownership managing multiple categories across grocery, including breakfast. This role is ideal for a Customer Account Manager or a well-established Customer Account Executive looking for the next step within FMCG.

Your day-to-day activities will include building tailored Customer Plans to deliver on internal and external objectives, managing and improving profitability for both Premier Foods and customers, negotiating and delivering promotional programmes, and working with Marketing and Category teams to close distribution gaps and deliver New Product Launch plans. You will also be responsible for maintaining and updating annual account plans, driving the accuracy and delivery of monthly sales forecasts, and establishing appropriate pricing structures.

You will have the opportunity to develop, agree, and implement a strategic Joint Business Plan that drives mutual growth and efficiencies with customer teams. This role also involves managing internal systems to plan and measure financials, ensuring efficient ledger query management, and delivering against the Premier Foods Leadership Behaviours.

The Key Requirements…

  • Experience in an account management role within FMCG
  • Fact-based selling
  • Ability to build strong relationships
  • Creative thinking
  • Strong interpersonal and communication skills, comfortable working cross-functionally at all levels

At Premier Foods, our mission is to enrich the lives of our consumers and colleagues, as well as the planet we inhabit. We are a leading food manufacturing business aiming to double our turnover by 2030. This role offers opportunities for professional development and growth. Our supportive environment encourages people to stay and thrive, united in our mission to succeed and make a positive impact.

The Benefits and Perks…

  • Bonus
  • Company Pension
  • Employee Assistance Programme (EAP) and occupational health support
  • Holiday Purchase Scheme
  • Private Medical Insurance
  • Sharesave Scheme
  • The Hamper – our employee discount platform

A Great British Food Company

Premier Foods is one of Britain’s largest listed food companies, employing over 4,000 colleagues across 13 manufacturing sites and offices nationwide.

Many of our brands have been part of UK life for more than a century and are found in 90% of British households.

At Premier Foods, we believe in inclusion, authenticity, and individuality. We are committed to providing equitable opportunities for all colleagues and fostering an environment where everyone is respected, valued, and encouraged to bring their true selves to work, regardless of who they are, what they look like, who they love, or what they believe in. Our culture is one of inclusivity and openness.

#J-18808-Ljbffr

Customer Account Manager employer: Premier Foods

Premier Foods is an exceptional employer, offering a dynamic and inclusive work culture that prioritises professional growth and employee well-being. With a commitment to enriching lives and fostering creativity, employees enjoy a range of benefits including a bonus scheme, private medical insurance, and opportunities for career advancement within a leading food manufacturing business. Our home-based Customer Account Manager role allows you to thrive in a supportive environment while making a meaningful impact on both our customers and the planet.
Premier Foods

Contact Detail:

Premier Foods Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager

✨Tip Number 1

Familiarise yourself with the FMCG sector, especially focusing on high-street discounters. Understanding the market dynamics and key players will help you speak confidently about how you can contribute to the role.

✨Tip Number 2

Network with professionals in the FMCG industry, particularly those who have experience in account management. Engaging with them can provide insights into the role and may even lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with fact-based selling and relationship building. Think of specific examples where you've successfully managed accounts or improved profitability, as these will resonate well with the hiring team.

✨Tip Number 4

Showcase your creative thinking skills by coming up with innovative ideas for promotional programmes or customer plans. This will demonstrate your proactive approach and alignment with the company's goals.

We think you need these skills to ace Customer Account Manager

Account Management
Profit and Loss (P&L) Management
Fact-based Selling
Relationship Building
Creative Thinking
Interpersonal Skills
Cross-functional Collaboration
Negotiation Skills
Sales Forecasting
Strategic Planning
Promotional Programme Development
Financial Measurement and Reporting
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within FMCG. Use specific examples that demonstrate your ability to build strong relationships and manage profitability.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your experience with P&L ownership and how you can contribute to Premier Foods' mission and growth objectives.

Highlight Key Skills: Emphasise your fact-based selling skills, creative thinking, and strong interpersonal abilities. Provide examples of how you've successfully negotiated promotional programmes or collaborated cross-functionally.

Showcase Your Achievements: Include quantifiable achievements in your application, such as sales growth percentages or successful product launches. This will help demonstrate your impact in previous roles and align with the company's goals.

How to prepare for a job interview at Premier Foods

✨Know Your Numbers

As a Customer Account Manager, you'll be dealing with P&L ownership and sales forecasts. Brush up on your financial acumen and be prepared to discuss how you've managed profitability in previous roles.

✨Showcase Relationship Building Skills

This role requires strong interpersonal skills. Be ready to share examples of how you've built and maintained relationships with clients or cross-functional teams, highlighting your ability to negotiate and collaborate effectively.

✨Demonstrate Creative Thinking

The job involves developing tailored customer plans and promotional programmes. Think of innovative strategies you've implemented in the past and be prepared to discuss how they led to successful outcomes.

✨Align with Company Values

Premier Foods values inclusivity and authenticity. Familiarise yourself with their mission and culture, and be ready to explain how your personal values align with theirs during the interview.

Customer Account Manager
Premier Foods
Location: St Albans
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>