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- Tasks: Support property management by handling communications and administrative tasks for a Senior Estates Manager.
- Company: Join Premier Estates, an award-winning managing agent with a diverse property portfolio.
- Benefits: Enjoy hybrid working, 25 days annual leave, and exclusive staff events.
- Why this job: Be the first point of contact for residents and make a real difference in their living experience.
- Qualifications: GCSEs in English and Maths, plus strong organisational and customer service skills.
- Other info: Comprehensive training provided to ensure your success in this role.
The predicted salary is between 20500 - 29500 £ per year.
Location: Office based and then hybrid after probation (74 King Edward St, Macclesfield SK10 1AT)
Working Hours: Monday to Friday, 0900 to 1730
Salary: £24,570
Contract: Full time, permanent
About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
Benefits:
- Hybrid Working (after probation)
- Complimentary fruit in the office
- Birthday leave
- Exclusive staff events
- Westfield Health cashback plan, inclusive of surgical options
- Payday Butties (available in the office)
- 25 days of annual leave, with the opportunity to purchase additional holiday days
- Company-wide closure during the Christmas period
Job Description: The Operations department is responsible for maintaining the properties that the company manages. Each Senior Estates Manager has a portfolio of properties that they look after, supported by an Estates Coordinator. This role provides administrative support to one Senior Estates Manager or Estates Manager ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice. This role is the first point of contact for the residents living in the properties within that team portfolio.
Key responsibilities include, but are not limited to:
- Be the first point of contact on the telephone for residents / contractors / clients. Deal with routine matters and pass complex matters to the Senior Estates Manager or Estates Manager.
- Raising works orders for repairs / maintenance works required, based on report from latest site visit.
- Renew contracts and raise new contracts for contractors providing regular services, such as cleaners / gardeners etc.
- Preparation and distribution of documents to residents and property owners, such as mail shots, site visit summaries and monthly updates.
- Administer and monitor building insurance claims.
- Authorise or dispute routine invoices to be paid and escalate large or one-off spends to Senior Estates Manager or Estates Manager.
- Arrange Annual General Meetings and prepare and distribute minutes based on the Senior Estates Managers or Estates Managers notes.
- Assist with the distribution of each development's annual service charge estimates and accounts.
- Undertake other general duties as required from time to time to assist in the success of Premier Estates.
Please Note: Comprehensive guidance and support will be provided to ensure your success in this role.
What We Ask From You:
- English GCSE level 4 (grade C) or above
- Maths GCSE level 4 (grade C) or above
- Administration experience is essential
- Customer service and property industry experience is desirable but not essential
- Microsoft Office, intermediate (advanced is desirable but not essential)
- Polite telephone manner
- Strong organisational skills
- Able to prioritise a busy workload
- Able to work well independently and as part of a team
- Positive attitude
- Resilient
- Works well under pressure
- Takes pride in producing work to a high standard
For further details about this position or to gain deeper insights into Premier Estates, please visit our website. To contact us or make inquiries, please reach out to our recruitment team on 020 4604 3121 quoting the reference number #LI-IG1.
All applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Estates Coordinator in Warrington employer: Premier Estates
Contact Detail:
Premier Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Coordinator in Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Premier Estates and understanding their values. Think about how your skills align with their focus on effective communication and customer service. Show them you’re the perfect fit!
✨Tip Number 3
Practice your telephone manner! Since you'll be the first point of contact for residents and clients, make sure you sound friendly and professional. Role-play with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Premier Estates team.
We think you need these skills to ace Estates Coordinator in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Coordinator role. Highlight your admin experience and any customer service skills you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how your skills align with what we’re looking for. Keep it friendly and professional!
Show Off Your Organisational Skills: In your application, give examples of how you've managed busy workloads or prioritised tasks in the past. We love candidates who can juggle multiple responsibilities while keeping everything on track!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Premier Estates!
How to prepare for a job interview at Premier Estates
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience can contribute to the team.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for residents and clients, prepare examples that highlight your customer service experience. Think of situations where you resolved issues or provided exceptional support, as this will demonstrate your suitability for the position.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in Premier Estates and helps you assess if it’s the right fit for you.
✨Practice Your Organisational Skills
As an Estates Coordinator, strong organisational skills are crucial. During the interview, be ready to discuss how you manage your workload and prioritise tasks. You might even want to share a specific example of a time when you successfully juggled multiple responsibilities.
