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- Tasks: Support property management and be the first point of contact for residents and contractors.
- Company: Join Premier Estates, an award-winning managing agent with a diverse property portfolio.
- Benefits: Enjoy hybrid working, 25 days annual leave, and exclusive staff events.
- Why this job: Make a real impact in property management while developing your skills in a supportive environment.
- Qualifications: GCSEs in English and Maths, plus strong organisational and customer service skills.
- Other info: Dynamic team atmosphere with opportunities for career growth and professional development.
The predicted salary is between 24570 - 24570 £ per year.
Location: Office based and then hybrid after probation (74 King Edward St, Macclesfield SK10 1AT)
Working Hours: Monday to Friday
Salary: £24,570
Contract: Full time, permanent
About Us: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK.
Benefits:
- Hybrid Working (after probation)
- Complimentary fruit in the office
- Birthday leave
- Exclusive staff events
- Westfield Health cashback plan, inclusive of surgical options
- Payday Butties (available in the office)
- 25 days of annual leave, with the opportunity to purchase additional holiday days
- Company-wide closure during the Christmas period
Job Description: The Operations department is responsible for maintaining the properties that the company manages. Each Senior Estates Manager has a portfolio of properties that they look after, supported by an Estates Coordinator. This role provides administrative support to one Senior Estates Manager or Estates Manager ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice. This role is the first point of contact for the residents living in the properties within that team portfolio.
Key responsibilities include, but are not limited to:
- Be the first point of contact on the telephone for residents / contractors / clients.
- Deal with routine matters and pass complex matters to the Senior Estates Manager or Estates Manager.
- Renew contracts and raise new contracts for contractors providing regular services, such as cleaners / gardeners etc.
- Preparation and distribution of documents to residents and property owners, such as mail shots, site visit summaries and monthly updates.
- Administer and monitor building insurance claims.
- Authorise or dispute routine invoices to be paid and escalate large or one-off spends to Senior Estates Manager or Estates Manager.
- Arrange Annual General Meetings and prepare and distribute minutes based on the Senior Estates Managers or Estates Managers notes.
- Assist with the distribution of each development's annual service charge estimates and accounts.
- Undertake other general duties as required from time to time to assist in the success of Premier Estates.
What We Ask From You:
- English GCSE level 4 (grade C) or above
- Maths GCSE level 4 (grade C) or above
- Administration experience is essential
- Customer service and property industry experience is desirable but not essential
- Microsoft Office, intermediate (advanced is desirable but not essential)
- Polite telephone manner
- Strong organisational skills
- Able to prioritise a busy workload
- Able to work well independently and as part of a team
- Positive attitude
- Resilient
- Works well under pressure
- Takes pride in producing work to a high standard
For further details about this position or to gain deeper insights into Premier Estates, please visit our website. Employment is subject to a satisfactory DBS check, satisfactory references, and, where required, the ability to engage in insurance-related activities checks.
Estates Coordinator (Hybrid Working) in Macclesfield employer: Premier Estates
Contact Detail:
Premier Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Coordinator (Hybrid Working) in Macclesfield
✨Tip Number 1
Network like a pro! Reach out to people in the property industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Premier Estates and understanding their values. Think about how your skills can contribute to their success and be ready to share specific examples from your past experiences.
✨Tip Number 3
Practice your communication skills! As an Estates Coordinator, you'll be the first point of contact for residents and contractors. Role-play common scenarios with a friend to boost your confidence and polish your telephone manner.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Premier Estates team!
We think you need these skills to ace Estates Coordinator (Hybrid Working) in Macclesfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Estates Coordinator role. Highlight your admin experience and any customer service skills you have. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at Premier Estates. Share your passion for property management and how your skills align with our needs.
Show Off Your Organisational Skills: As an Estates Coordinator, organisation is key! In your application, give examples of how you've successfully managed multiple tasks or projects. We love seeing candidates who can juggle responsibilities like pros!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Premier Estates!
How to prepare for a job interview at Premier Estates
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Estates Coordinator role. Familiarise yourself with the key responsibilities and how they align with your skills. This will help you articulate how your experience fits the job and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As the first point of contact for residents and contractors, excellent customer service is crucial. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to manage relationships effectively.
✨Prepare for Common Questions
Anticipate questions related to administration tasks, contract management, and handling complaints. Practise your responses to these questions, focusing on your organisational skills and ability to prioritise tasks. This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask about the company culture, team dynamics, or specific challenges the Estates Coordinator might face. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
