Lead Concierge – Luxury Residential, Flexible Rota
Lead Concierge – Luxury Residential, Flexible Rota

Lead Concierge – Luxury Residential, Flexible Rota

Full-Time 30000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and lead a dynamic concierge team.
  • Company: Reputable managing agent in Croydon with a focus on luxury living.
  • Benefits: Attractive salary, employee perks, and a flexible rota.
  • Why this job: Join a vibrant team and enhance the luxury experience for residents.
  • Qualifications: Strong communication skills, teamwork, and an SIA Licence required.
  • Other info: Full-time, permanent role with opportunities for personal growth.

The predicted salary is between 30000 - 33000 £ per year.

A leading managing agent in Croydon is seeking a Head Concierge to provide excellent customer service and manage concierge staff.

Key responsibilities include:

  • Handling deliveries
  • Monitoring CCTV
  • Liaising with contractors

The ideal candidate will have strong communication abilities, be an excellent team player, and possess an SIA Licence.

This full-time, permanent position offers a salary between £30,000 and £33,000, with various employee benefits.

Lead Concierge – Luxury Residential, Flexible Rota employer: Premier Estates

As a leading managing agent in Croydon, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a focus on exceptional customer service, we offer comprehensive training and development opportunities, ensuring that our team members grow alongside the company. Our flexible rota system promotes a healthy work-life balance, making us an attractive employer for those seeking a rewarding career in luxury residential management.
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Contact Detail:

Premier Estates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lead Concierge – Luxury Residential, Flexible Rota

Tip Number 1

Network like a pro! Reach out to people in the luxury residential sector, especially those who work in concierge roles. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or through networking events, be ready to demonstrate your excellent communication abilities and team spirit. Bring examples of how you've handled customer service challenges in the past.

Tip Number 3

Stay sharp with your SIA Licence! Make sure it’s up to date and that you’re familiar with the latest regulations. This will not only boost your confidence but also show employers that you take your responsibilities seriously.

Tip Number 4

Apply through our website! We’ve got loads of resources to help you land that Lead Concierge role. Plus, applying directly shows your enthusiasm and commitment to joining our team.

We think you need these skills to ace Lead Concierge – Luxury Residential, Flexible Rota

Customer Service
Team Management
Communication Skills
SIA Licence
CCTV Monitoring
Delivery Handling
Liaising with Contractors
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Customer Service Skills: When writing your application, make sure to highlight your experience in providing excellent customer service. We want to see how you've gone above and beyond for clients in the past!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Lead Concierge role.

Tailor Your Application: Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Show us how your skills align with handling deliveries, monitoring CCTV, and liaising with contractors.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Premier Estates

Know Your Stuff

Before the interview, make sure you understand the role of a Lead Concierge inside and out. Familiarise yourself with the key responsibilities like handling deliveries and monitoring CCTV. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Off Your Communication Skills

Since strong communication abilities are crucial for this role, prepare examples from your past experiences where you've successfully communicated with team members or clients. Practising these scenarios can help you articulate your thoughts clearly during the interview.

Team Player Vibes

Being an excellent team player is essential for this job. Think of times when you've worked collaboratively with others to achieve a common goal. Highlight these experiences to demonstrate your ability to work well within a team, which is something the company will be looking for.

SIA Licence Ready

If you have an SIA Licence, make sure to mention it during the interview. If you don’t yet have one, express your willingness to obtain it. This shows your commitment to meeting the job requirements and your readiness to take on the responsibilities of the role.

Lead Concierge – Luxury Residential, Flexible Rota
Premier Estates

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