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- Tasks: Deliver top-notch customer service, manage deliveries, and ensure security.
- Company: Join Premier Estates, a leading property management firm with a diverse portfolio.
- Benefits: Enjoy flexible hours, career support, health plans, and 20 holiday days.
- Why this job: Be part of a vibrant team in a stylish location with great amenities.
- Qualifications: Strong communication skills, IT proficiency, and an SIA Licence required.
- Other info: Full-time, permanent role with a supportive environment and training provided.
The predicted salary is between 19776 - 24864 £ per year.
LOCATION: Queenshurst - Sury Basin, Kingston upon Thames, KT2 5NZ
WORKING HOURS: 4 days on, 4 days off 0700 - 1900
SALARY: £24,720 per annum (depending on experience)
CONTRACT: Full-time, Permanent
ABOUT US: Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principle of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.
BENEFITS:
- Working in a small team, with a flexible rota
- Westfield Health cash back plan
- Support your career development
- Employee referral scheme
- Team Uniform*
- 20 Holiday days
- Discretionary bonus
JOB DESCRIPTION: Queenshurst, situated in the heart of the lively market town of Kingston-upon-Thames, is a collection of stylish apartments ideally located just a five-minute walk from the town's train station and town centre. Queenshurst benefits from a residents gym, 24-hour concierge, cinema room and meeting room as well as access to a new linear park and central garden square.
Responsibilities will include, but are not limited to:
- Deliver excellent customer service to our residents
- Be responsible for all deliveries
- Issue keys
- Carry out patrols
- Monitor CCTV
- Liaising with contractors
Please Note: You will be provided with the relevant guidance and support to be successful in the role.
WHAT WE ASK FROM YOU:
- Strong communicator in both written and verbal; you will be liaising with clients, contractors and persons inside/outside of the organization.
- Excellent team player
- Proficient IT Skills
- Strong Multi-Tasking Ability
- Ability to grasp new concepts quickly
- Be in possession of an SIA Licence
All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Day Concierge employer: Premier Estates
Contact Detail:
Premier Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Familiarise yourself with the local area, especially Kingston-upon-Thames. Knowing the best routes, local amenities, and community hotspots can help you engage better with residents and demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Brush up on your communication skills. Since you'll be liaising with various stakeholders, practice clear and concise communication. Role-playing scenarios with friends or family can help you feel more confident in real interactions.
✨Tip Number 3
Get familiar with basic IT tools and software that may be used in property management. Being tech-savvy will not only make you stand out but also show that you're ready to handle the responsibilities of the role efficiently.
✨Tip Number 4
If you don’t already have an SIA Licence, consider starting the process now. Having this certification ready will demonstrate your proactive approach and readiness for the role, making you a more attractive candidate.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Day Concierge position. Tailor your application to highlight how your skills and experiences align with what Premier Estates is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and communication. Highlight any previous roles that involved teamwork or multi-tasking, as these are key for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have delivered excellent customer service in the past and your ability to work effectively in a team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a concierge role.
How to prepare for a job interview at Premier Estates
✨Showcase Your Communication Skills
As a Day Concierge, strong communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to role-play scenarios where you need to interact with residents or contractors.
✨Highlight Teamwork Experience
Since you'll be working in a small team, it's important to show that you're a great team player. Share examples from your past experiences where you successfully collaborated with others to achieve a common goal.
✨Demonstrate Multi-Tasking Abilities
The role requires juggling multiple responsibilities. Prepare to discuss how you've managed various tasks simultaneously in previous jobs. Use specific examples to illustrate your ability to stay organised and efficient under pressure.
✨Familiarise Yourself with the Company
Research Premier Estates and their values before the interview. Understanding their commitment to customer service and effective communication will help you align your answers with what they are looking for in a candidate.
