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- Tasks: Manage a portfolio of residential developments and ensure customer satisfaction.
- Company: Trinity Estates is a leading residential property management company in England and Wales.
- Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
- Why this job: Join a supportive team with opportunities for career growth and recognition incentives.
- Qualifications: 2+ years in property management, excellent communication skills, and a full UK driving licence required.
- Other info: Work from home with a flexible schedule while managing properties in Hertfordshire and North London.
The predicted salary is between 36000 - 60000 £ per year.
Hybrid Working – Home Based / Trinity Estates – Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN
Ref 20974 Location Hybrid Working – Home Based / Trinity Estates – Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working pattern Monday to Friday 0900 – 1715 Salary Competitive Closing date 15/07/2025 Description
Senior Property Manager position at Trinity Estates
Location – Hybrid – Homebased with a portfolio in and around Hertfordshire and North London
Working Hours– 09:00 – 17:15 Monday – Friday
Salary – Competitive
About Trinity Estates:
Trinity are one of the largest residential property management companies in England and Wales.
Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.
Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
The company offers various benefits, including:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The role ofSenior Property Manager is responsible for the day to day management of a portfolio of developments in and around the South East of England. Key responsibilities and tasks include:
- Responsible for all management aspects of all developments within the portfolio.
- To carryout development inspections as necessary to ensure the Companies’ responsibilities are met.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- To effectively manage the relationship with the customer including responding to queries, building positive relationships with stakeholders, reporting to clients regularly regarding management of development and attending meetings with customers and clients as required.
- To proactively communicate with customers regarding our management of their development, ensuring communication strategies are achieved and reviewed on a regular basis.
- Ensuring Customer complaints are resolved effectively and in a timely manner.
- To liaise with our Accounts department to ensure accurate financial management of the development.
- Source, Appoint and Manage competent trade persons to undertake works across the portfolio.
- To ensure all works undertaken by contractors are of suitable quality and cost effective.
- To ensure all Health & Safety and Industry legislation is adhered to.
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- At least 2 years’ experience in the residential property management sector.
- A proven track record in customer services with excellent communication skills and the ability to communicate well with individuals at all levels.
- Must have a full UK driving license.
- A proven track record of budgeting and account management.
- Previous experience of contract management.
- Must have intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client focussed, organised, self-motivated, with ability to use own initiative and work to tight deadlines.
- Attention to detail, whilst having the ability to keep perspective and make informed decisions.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website . If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.
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Senior Property Manager employer: Premier Estates Limited
Contact Detail:
Premier Estates Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Familiarise yourself with the specific property management practices in Hertfordshire and North London. Understanding local regulations and market trends will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property management sector, especially those who work in residential management. Attend local industry events or join relevant online forums to build connections that could lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with customer service and conflict resolution. Be ready to share specific examples of how you've successfully managed client relationships and resolved complaints in previous roles.
✨Tip Number 4
Research Trinity Estates and their approach to property management. Understanding their values and services will allow you to tailor your conversation and show how you can contribute to their team effectively.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Emphasise your customer service skills, budgeting experience, and any contract management roles you've held.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities of the Senior Property Manager role. Mention your ability to manage relationships with clients and stakeholders, and provide examples of how you've resolved customer complaints effectively.
Highlight Relevant Qualifications: In your application, clearly outline your qualifications and skills that match the job description. Include your experience in managing developments, financial management, and your proficiency in Microsoft packages.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role.
How to prepare for a job interview at Premier Estates Limited
✨Know Your Portfolio
Familiarise yourself with the specific developments you will be managing. Research the properties in your potential portfolio and understand their unique challenges and opportunities. This will show your commitment and preparedness during the interview.
✨Demonstrate Communication Skills
As a Senior Property Manager, effective communication is key. Prepare examples of how you've successfully managed relationships with clients and stakeholders in the past. Highlight your ability to resolve complaints and maintain positive interactions.
✨Showcase Your Financial Acumen
Be ready to discuss your experience with budgeting and financial management. Bring examples of how you've effectively managed accounts and ensured financial accuracy in previous roles. This will demonstrate your capability to handle the financial aspects of property management.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific instances where you've faced challenges in property management and how you resolved them. Emphasising your attention to detail and ability to make informed decisions under pressure will resonate well with the interviewers.
